Is the bridge pickup supposed to be angled?

[toejam]

I would say now more than ever JCF is going to start pumping out crap.

The JCF (Jackson/Charvel Forum) is a private board, run by fans, for fans, which you are posting on. How are we going to put out crap?

[Bengal65]

Is he saying JCF (Jackson, Charvel, Fender)?

[toejam]

Maybe. Stupid Comic Book Guy! :ROTF:

[mattsmusiccenter]

This guitar is a perfect issue of a dealer problem. There is no WAY this thing should have lasted 6 minutes in that shop. I would have opened the case, laughed "HaAA", closed it right back up and then retaped the box. Back you go!

You buy stuff on the internet, you got to be able to trust your dealer. Let's face it, you buy that guitar you loose $100. $50 for shipping to you and $50 for shipping back.

If there is ever going to be a change with quality, it will have to come from Dealers dropping manufacturers. Untill then, don't accept excuses and don't buy crap. (you know, either that or switch brands........)

FYI, I'm not currently taking new orders for custom shop guitars because of things like this and if I had shipped this to a customer before catching the problem, I would immediately send UPS out to pick up the guitar on my dime. So you're incorrect about the customer losing anything, other than their time. Also, I've sent back a ton of guitars that have had issues, many before the customer ever knows there's a problem. What you really want in a dealer is someone that can get problems resolved when they arise and one that has solid relationships with the people at the factory. With all the guitars that have come through my shop that needed some "help", I hope I've proven that's me.

This one slipped by me though, I'll give you that much! Luckily I have 2 candy apple pau ferro's here... the second is much better than the first one I posted pics of.

[emperor_black]

Is that pre or post rehab? :ROTF:

[Jeff Albertson]

Maybe. Stupid Comic Book Guy! :ROTF:

Woops..my bad. I guess for the mater is disambuigity "JCF" wouldn't be Jackson-Charvel-Fender around here. As far as I'm concerned it could be Charvel-Fender-Fender-Jackson-and more Fender. What's the difference between a Chevy and a Buick...same difference. I'll just say JCMI.

FYI, I'm not currently taking new orders for custom shop guitars because of things like this and if I had shipped this to a customer before catching the problem, I would immediately send UPS out to pick up the guitar on my dime. So you're incorrect about the customer losing anything, other than their time. Also, I've sent back a ton of guitars that have had issues, many before the customer ever knows there's a problem. What you really want in a dealer is someone that can get problems resolved when they arise and one that has solid relationships with the people at the factory. With all the guitars that have come through my shop that needed some "help", I hope I've proven that's me.

This one slipped by me though, I'll give you that much! Luckily I have 2 candy apple pau ferro's here... the second is much better than the first one I posted pics of.

There you go..you stand vindicated.

I will say this "what you want in a dealer" is someone that gives a crap about what they send out. 90% will just ship some hunk of junk hoping I [or any customer] won't pick up on it. I'm sure others may have different opinions or needs. The last thing I want is to be the owner of a shiney new problem and then get some "help" with warranty. That's the true problem with a factory custom shop order....your stuck with whatever junk they send.

But....somebody spent time with that guitar, took pictures and stuck it up on the internet..and still didn't notice? Couldn't they have, just as easily, stuck it in a case and sent it out?

Your totally right in maintaining your point and there should be more dealers that will admit that some brands just ain't perfect. I realize it's a bold standpoint to square off with a manufacturer and I respect that.

[mattsmusiccenter]

I will say this "what you want in a dealer" is someone that gives a crap about what they send out. 90% will just ship some hunk of junk hoping I [or any customer] won't pick up on it. I'm sure others may have different opinions or needs. The last thing I want is to be the owner of a shiney new problem and then get some "help" with warranty. That's the true problem with a factory custom shop order....your stuck with whatever junk they send.

But....somebody spent time with that guitar, took pictures and stuck it up on the internet..and still didn't notice? Couldn't they have, just as easily, stuck it in a case and sent it out?

Your totally right in maintaining your point and there should be more dealers that will admit that some brands just ain't perfect. I realize it's a bold standpoint to square off with a manufacturer and I respect that.

Jeff -

That was me who took the pictures and posted them. Yes, I missed the crooked pickup and if one of the other guys here didn't notice the problem we definitely would have shipped it. BUT, it wouldn't have been a warranty issue like you said... I would have either replaced it or refunded the purchase price in full. The dealer is the last line of defense on stuff like this, but it would be VERY helpful if the manufacturer would do their part to prevent guitars like this from being shipped in the first place.

[Ralph E.]

Um, Jeff...

Matt is the most stand-up dealer I have ever dealt with (not saying there aren't other good ones), but Matt has been completely kick ass.

So let's back off of him, because you're in the wrong attacking him.

[GuerillaPete]

Matt is tops in my book. +10

[GuerillaPete]

Oh, and for all you folks out there with the same problem (misaligned PUs and rings), just tilt your head a bit and the problem is solved!

Pete

[Jeff Albertson]

Woops, put on the brakes. I'm not trying to attack anybody in particular, especially Matt's Music. I've never dealt with him and I'm sure many people are happy with the store. I talked with him only one or twice and can't or won't even try to comment on the service he offers, only this situation. To expand the same topic, I have had much better experiences with JCMI guitars over the past two years. Geez...compared with Gibson, MUCH MUCH better experiences and PRS, maybe not quite so good. My comments are a blanket statement. This ain't the first fluba-roo that escaped a guitar factory and won't be the last!

My point? Tons of dealers are banking on Internet sales, which require a great deal of trust. Now more than ever, with the possible exception of the 1800's (i.e. Sears & Roebuck mail order type years)...it comes down to "You're only as good as your last ________ (guitar, amp, whatever)". Same can be said for a customer. I'm only as good as the $2200 I have to buck up to buy some guitar. A dealer's only as good as what he ships and Charvel (or whoever) is only as good as what they send him.

This comes down to EXACTLY Who is responsible for a goofed up guitar? The buck has to stop somewhere. Far be it for me to decide, but when the music stops playin, I'm bolting for a chair! (you know, like musical chairs?) I ain't getting stuck with some guitar that has a crooked pick up, or warped neck or unlevel frets.

What if I called up a dealer and said " I can pay you $1700 for the $2200 guitar because something happened this week and I'm $500 short". Dealer says "pound sand chump...call me when you got cash!" That's life in the big city. If I bounce a check it get's taped to cash register for all to see (never done that by the way).

I'm sorry to say that I think that if ANY dealer publically displays a defective guitar as perfectly normal, should probably catch some heat. Personally, my opinion is that it makes Charvel look pretty freakin stupid, but that's another discussion.

Bottom line...when the day is done a good dealer is worth they're weight in gold. If people are happy with Matt's Music, I say he's probably doing a fine job (seriously!).

[~K~]

Matts a VERY upstanding dude and dealer. He's never tried to screw anyone and he would never intentionally send anyone a bad guitar. If the guitar showed up screwed up, he would take care of it.

It sux to see him get trashed like that without so much as a benefit of the doubt ..

[shreddermon]

Jeff, maybe next time get a little more info before you go inserting your foot into your mouth?

I've been playing guitar for 30 years or so, and have never dealt with a better dealer than Matt. Never. Every single deal has been smooth. And I have personal experience with him making situations with blem guitars right. Matt goes to bat for his customers. 'nuff said.

[Jeff Albertson]

Jeff, maybe next time get a little more info before you go inserting your foot into your mouth?

I've been playing guitar for 30 years or so, and have never dealt with a better dealer than Matt. Never. Every single deal has been smooth. And I have personal experience with him making situations with blem guitars right. Matt goes to bat for his customers. 'nuff said.

Yep..foot in mouth, like yers there in your mouth? They're quite a few decent dealers. I could certainly name a few myself, but I'm not "on the clock" working for any discounts or special deals. Like I said, if you like the guy..great! I'm sure he does good business here.

When this thread started I thought that was a guitar some poor chump got stuck with...I had no idea it was on a dealer site.

Like I said, I don't know the guy from Adam. I've never dealt with him and I'm 100% indifferent to the guy. But face the facts, that guitar got posted on a dealer site with a totally funktified pickup mount...and your stupid enough to open your mouth and trash me?

Go fish for your 15% discount somewhere else.

[Ralph E.]

Ok Jeff, last chance to shut yer fuckin' mouth...

If I hear 1 (let me spell that) O-N-E more thing in this thread from you...

you're gone.

mmmm' k?