Originally posted by Grim
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Jason and I have discussed this saga 'off line' and I can totally appreciate his frustration. I have no idea if you have ever ordered from the Custom Shop, but if not, give it a go because without experience, it's difficult to understand the frustration that can arise. And then report back. If you have and it's been everything we all want it to be then that's great. I'm super pleased for you and I know it feels great. But I have experienced several (let's call them) 'issues' with my CS orders. I don't recall if I posted details here, but in every case I was in discussion with Jackson and in every case they sorted the issue out. And that's all I want. I accept it happens (though wish it didn't), and I'm not gonna get an ulcer over something that trivial.
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