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new jackson neck/headstock design Pixs!!!!

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  • #76
    Re: new jackson neck/headstock design Pixs!!!!

    When my JCF-01 showed up broken I had to initiate the claim by calling UPS and having an adjuster come to the house and take pictures of the guitar and packaging. The sender also contacted UPS the same day to start the ball rolling on his end. That was months ago and last time I spoke with him UPS was still giving him the run around. The claim does get handled by the person who actually shipped the item and paid for the insurance.
    Scott
    Be without fear in the face of your enemies. Be brave and upright, that God may love thee. Speak the truth always, even if it leads to your death. Safeguard the helpless and do no wrong.

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    • #77
      Re: new jackson neck/headstock design Pixs!!!!

      Such a guitar and such a waste. [img]/images/graemlins/frown.gif[/img]
      I'm really sorry for your loss, a guitar like that...

      [img]/images/graemlins/mad.gif[/img] [img]/images/graemlins/mad.gif[/img]

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      • #78
        Re: new jackson neck/headstock design Pixs!!!!

        What a crying shame. Was it a G&G case? I am truly sorry to hear it. I hope it all works out for you. Maybe they'll make you a new one? Would you wait?
        "My G-Major can blow me!" - Bill

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        • #79
          Re: new jackson neck/headstock design Pixs!!!!

          Holy F**K!!! Of all the guitars to do that to. That was such a sweet and unique piece. Man, I'm really sorry to hear about that.

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          • #80
            Re: new jackson neck/headstock design Pixs!!!!

            [ QUOTE ]
            That was months ago

            [/ QUOTE ]This thread was originally started 7 months ago, too. Holy thread resurrection, Batman! [img]/images/graemlins/laugh.gif[/img]
            I feel my soul go cold... only the dead are smiling.

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            • #81
              Re: new jackson neck/headstock design Pixs!!!!

              [ QUOTE ]
              What a crying shame. Was it a G&G case? I am truly sorry to hear it. I hope it all works out for you. Maybe they'll make you a new one? Would you wait?

              [/ QUOTE ]

              Yes, that was a G&G case...
              No damage on the packing, no damage on the case [img]/images/graemlins/what.gif[/img] [img]/images/graemlins/scratchhead.gif[/img]

              only the headstock... [img]/images/graemlins/frown.gif[/img]

              that was a merry christmas

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              • #82
                Re: new jackson neck/headstock design Pixs!!!!

                This is why I prefer SKB cases for shipping. Overall, those G&Gs are cooler and certainly classier. But, IMHO, the SKBs hold the guitars in place more securely and are less prone to shipping damage, particularly in the headstock area.

                ...That's not fact, though. Just an edumicated guess on my part. :shrugs:

                (That probably wouldn't have mattered in the situation, though, as that custom body with the cutouts probably required a G&G anyway.)

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                • #83
                  Re: new jackson neck/headstock design Pixs!!!!

                  Dammit!
                  That was a killer guitar!
                  Sorry, to hear (read) about this.
                  I hope you'll get it all straightened out.

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                  • #84
                    Re: new jackson neck/headstock design Pixs!!!!

                    what the hell...
                    can´t believe it
                    truly one of a kind down the drain
                    sorry for you man

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                    • #85
                      Re: new jackson neck/headstock design Pixs!!!!

                      My grandfather died this morning...
                      I love this end of the year. [img]/images/graemlins/help.gif[/img] [img]/images/graemlins/frown.gif[/img]


                      R.I.P. Grandfather
                      R.I.P. RR custom shop

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                      • #86
                        Re: new jackson neck/headstock design Pixs!!!!

                        my condolances man [img]/images/graemlins/frown.gif[/img]

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                        • #87
                          Re: new jackson neck/headstock design Pixs!!!!

                          Condolences, man.
                          You took too much, man. Too much. Too much.

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                          • #88
                            Re: new jackson neck/headstock design Pixs!!!!

                            That sucks, Bro. Keep strong [img]/images/graemlins/wink.gif[/img]

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                            • #89
                              Re: new jackson neck/headstock design Pixs!!!!

                              Lastaly - I'm truly sorry to hear about your grandfather, I recently lost a close member of my family and can sympathize with your loss. If only our loved ones were as easy to replace as these guitars are.

                              I have already initiated a damage claim through UPS for you and will either get you a refund or replacement. I'll drop you an email directly to explain how the damage claim process works.

                              Matt
                              Special deals for JCF members on Jackson/Charvel, Suhr, Anderson, Nash, Splawn, Bogner, LSL, Ibanez, Diezel, Friedman, Bad Cat, 3rd Power, Dr. Z, ENGL and more. FREE SHIPPING! 0% FINANCING!

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                              • #90
                                Re: new jackson neck/headstock design Pixs!!!!

                                Ok Matt, thank you !

                                Let's go for another one...
                                10 months of waiting

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