Re: Charvel/Jackson wants you!!!
Alright, here's what I sent 'em:
1. What features make a Jackson guitar (or bass) better than ESP, Schecter, BC Rich, and Ibanez?
The three things that should draw me to Jackson/Charvel guitars are:
a. The neck profiles.
I haven't sat down with calipers, but I know that the necks on my '80s Charvel strathead and Jackson superstrat are both ideal shred necks. Superb. Maintaining that feel is the key to keeping your core customers happy. There have been quite a few Jacksons, especially in the mid to late 90s, that didn't "measure up". I suspect that most of your dedicated customers are like me. We can't quantify it, but if we blindly picked up a dozen guitars with only one good one in the bunch, we'd easily be able to pick out the one that's done right by feel.
b. Nostalgia.
The hair band vibe is not a stigma. It is an asset. Many of us ex hair farmers have good jobs and will buy reasonably priced high end guitars. Also, court the new breed of shredders. Losing Alexi Laiho as an endorser was the single biggest blunder Jackson could have made.
c. Quality.
In my opinion, your competition is NOT ESP/Ibanez/Schecter. Especially not Schecter!? BC Rich, maybe, but they can't seem to keep their act together. No, your competition for my dollars is the small boutique builder like Anderson, Suhr, GMW, etc. Consistent, unsurpassed build quality will win my dollars. If my bud receives his dream custom guitar and it is perfect in every respect, it will drive my business to that builder.
2. What features do ESP, Schecter, BC Rich, and Ibanez guitars (or basses) have that Jackson should consider adding to our products?
Asking this question misses the point. Jackson/Charvel built a reputation by custom building whatever the customer asked for, and doing it right. I don't look at features on production models. I know what I want. If it is available from a given company, they might get my business. However, in the spirit of being helpful, here are some of the "features" that are mandatory on my guitars:
- wide variety of finish/graphic, inlay, wood, and hardware options
- shred neck profiles
- only original Floyd Rose trems on locking trem guitars
- high quality passive pickups (Seymour Duncan, mostly)
3. If you were going to buy a Jackson bass:
A. What features (pickups, body woods, etc) would make it the best bang for the buck?
B. What price point (street selling price - not list price) would you want it to be?
C. What model would you like to see in a Jackson bass (Concert/Dinky, Rhoads, Kelly, King V, etc)?
Sorry, I'm not a bass player. If I were shopping for a bass, Jackson wouldn't be a "go to" brand. My only bass was purchased used.
We are also looking at doing two more "Retro" Charvel models for 2005 (like the Retro San Dimas Bullseye and the Retro Lightning Star). We'll be doing one Star guitar and one San Dimas guitar. I'd like some suggestions on the following:
1. What pickup configuration - 1 Hum or 2 Hum?
2 hum
2. Which "retro" or classic Charvel graphic or finish would you like to see? I need suggestions for the Star and the San Dimas - different graphics "work" differently for each model.
Personally, I wouldn't buy a star. Here's a strat that would get my blood racing:
- ivory bound quilt top (trans amber to orange burst)
- 2 hum configuration with double cream pickups and cream pickup rings
- brass hardware
- non recessed original Floyd Rose trem
- strathead neck
3. Which bridge would you like to see on the Retro guitars - a Floyd or the brass NOS Charvel trem?
Original Floyd Rose
Alright, here's what I sent 'em:
1. What features make a Jackson guitar (or bass) better than ESP, Schecter, BC Rich, and Ibanez?
The three things that should draw me to Jackson/Charvel guitars are:
a. The neck profiles.
I haven't sat down with calipers, but I know that the necks on my '80s Charvel strathead and Jackson superstrat are both ideal shred necks. Superb. Maintaining that feel is the key to keeping your core customers happy. There have been quite a few Jacksons, especially in the mid to late 90s, that didn't "measure up". I suspect that most of your dedicated customers are like me. We can't quantify it, but if we blindly picked up a dozen guitars with only one good one in the bunch, we'd easily be able to pick out the one that's done right by feel.
b. Nostalgia.
The hair band vibe is not a stigma. It is an asset. Many of us ex hair farmers have good jobs and will buy reasonably priced high end guitars. Also, court the new breed of shredders. Losing Alexi Laiho as an endorser was the single biggest blunder Jackson could have made.
c. Quality.
In my opinion, your competition is NOT ESP/Ibanez/Schecter. Especially not Schecter!? BC Rich, maybe, but they can't seem to keep their act together. No, your competition for my dollars is the small boutique builder like Anderson, Suhr, GMW, etc. Consistent, unsurpassed build quality will win my dollars. If my bud receives his dream custom guitar and it is perfect in every respect, it will drive my business to that builder.
2. What features do ESP, Schecter, BC Rich, and Ibanez guitars (or basses) have that Jackson should consider adding to our products?
Asking this question misses the point. Jackson/Charvel built a reputation by custom building whatever the customer asked for, and doing it right. I don't look at features on production models. I know what I want. If it is available from a given company, they might get my business. However, in the spirit of being helpful, here are some of the "features" that are mandatory on my guitars:
- wide variety of finish/graphic, inlay, wood, and hardware options
- shred neck profiles
- only original Floyd Rose trems on locking trem guitars
- high quality passive pickups (Seymour Duncan, mostly)
3. If you were going to buy a Jackson bass:
A. What features (pickups, body woods, etc) would make it the best bang for the buck?
B. What price point (street selling price - not list price) would you want it to be?
C. What model would you like to see in a Jackson bass (Concert/Dinky, Rhoads, Kelly, King V, etc)?
Sorry, I'm not a bass player. If I were shopping for a bass, Jackson wouldn't be a "go to" brand. My only bass was purchased used.
We are also looking at doing two more "Retro" Charvel models for 2005 (like the Retro San Dimas Bullseye and the Retro Lightning Star). We'll be doing one Star guitar and one San Dimas guitar. I'd like some suggestions on the following:
1. What pickup configuration - 1 Hum or 2 Hum?
2 hum
2. Which "retro" or classic Charvel graphic or finish would you like to see? I need suggestions for the Star and the San Dimas - different graphics "work" differently for each model.
Personally, I wouldn't buy a star. Here's a strat that would get my blood racing:
- ivory bound quilt top (trans amber to orange burst)
- 2 hum configuration with double cream pickups and cream pickup rings
- brass hardware
- non recessed original Floyd Rose trem
- strathead neck
3. Which bridge would you like to see on the Retro guitars - a Floyd or the brass NOS Charvel trem?
Original Floyd Rose
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