I'm really having a hard time here :(

[SigmaB]

I really really love my new axe. But this thing is driving my crazy. Matt has been super helpful. I have most of the fret buzz eliminated, there is still more than I like. The action is still low and very nice for my playing style.

My problem is this - My guitar is intonated almost perfectly. Open notes are in tune, 12th fret notes are in tune, 24th fret notes are in tune. Get this: My 6th string (low E) on the 2nd fret (Gb in concert tuning) is 1/3 sharp. WTF is up with that?

I took it to a local Jackson/Fender authorized place and he said it was just crazy. My guitar did take a wallop in shipping and it broke a hole in my case, that matt said he would get UPS to take care of.

I just feel like I'm cursed. What should I do?

[~K~]

Re: I\'m really having a hard time here

Let Matt handle it.. he's a standup guy and he'll point ya in the right direction ..

[frankencat]

Re: I\'m really having a hard time here

If you are not happy with it then send it back.

[Lordofgain]

Re: I\'m really having a hard time here

I received a DK-1 recently that was not well in several respects. I loved the look of the guitar but I ended up sending back.

[SigmaB]

Re: I\'m really having a hard time here

please understand that I really like this guitar. My biggest concern is that I don't want to insult/piss off/ or otherwise insult matt. I'm trying to figure out how to make this work, but not making any headway with it. I'm just sad.

[Boxcar Willie 84]

Re: I\'m really having a hard time here

Trust me dude...Matt and I are in the same line of work, and every time something like this happens, as a dealer you're way more worried about your customer being happy with what they got than being pissed off about him returning something. Matt will take good care of you.

[rhoads56]

Re: I\'m really having a hard time here

All the notes in the 1-5th fret area will be sharp, thats just a "feature" of our beloved guitars. Check them with a strobe tuner, and see what i mean.
The only way to fix it, is with a compensated nut.

[~K~]

Re: I\'m really having a hard time here

Matts a good guy ... He'll do what he can to make it right if your not happy.. but ya gotta give him the chance

[SigmaB]

Re: I\'m really having a hard time here

I'll try and give him a call Tomorrow. You all have to understand that I am never one that would raise a fuss over anything. The intonation is just very skewed at the moment. I thought this was the result of a temp change, but it has not subsided.

[Chuckracer]

Re: I\'m really having a hard time here

Sigma, is it just the second fret E string that's out? How's the intonation at the first and third frets? How about the other strings in the lower registers?