Not so good news for those of you needing warranty

[Ozz666]

Re: Not so good news for those of you needing warranty

Donnie was saying that he might be selling all his Jackson's due to the BS....

[kruneh]

Re: Not so good news for those of you needing warranty

[ QUOTE ]
like where would they have the clearance sale on jackson usa guitars?

[/ QUOTE ]

[img]/images/graemlins/laugh.gif[/img] [img]/images/graemlins/laugh.gif[/img] [img]/images/graemlins/laugh.gif[/img]

Believe me, you will laugh too...

[guitarsrock5]

Re: Not so good news for those of you needing warranty

thats dumb.

[guitarsrock5]

Re: Not so good news for those of you needing warranty

that is dumb that they wont fix it.

[kruneh]

Re: Not so good news for those of you needing warranty

[ QUOTE ]
that is dumb that they wont fix it.

[/ QUOTE ]

Easy now, you won´t be a part of that clearance sale anyway [img]/images/graemlins/grin.gif[/img]

[guitarsrock5]

Re: Not so good news for those of you needing warranty

no i have 28 posts to go.

[guitarsrock5]

Re: Not so good news for those of you needing warranty

and i was talkin bout the warranty thingy.

[skorb]

Re: Not so good news for those of you needing warranty

wow, that is lame on Jackson's part.

don't give in Donnie. stay after em and remind them of the publicity they get here.

[sully]

Re: Not so good news for those of you needing warranty

agreed that it seems like a frustrating situation, but what reasons are they giving for not fixing something that was fixed (supposedly) under warranty? not taking sides or anything, but there are two of them.

sully

[piranhaguy2002a]

Re: Not so good news for those of you needing warranty

Ok, here's another update I received today. Apparently the original repair that was done was not authorized by FMIC, but done by one of their service centers (huh)? So they have offered to refret the entire guitar and redo all of the inlays for get this......$250.00. However the problem is that they can refret that thing a million times and it wont fix the problem of the twist in the neck from the 1st thru 6th fret on the trebble side that has been there ever since I received the guitar. Hows that for Jackson warranty service folks?

[mhalsey]

Re: Not so good news for those of you needing warranty

[ QUOTE ]
Ok, here's another update I received today. Apparently the original repair that was done was not authorized by FMIC, but done by one of their service centers (huh)? So they have offered to refret the entire guitar and redo all of the inlays for get this......$250.00. However the problem is that they can refret that thing a million times and it wont fix the problem of the twist in the neck from the 1st thru 6th fret on the trebble side that has been there ever since I received the guitar. Hows that for Jackson warranty service folks?

[/ QUOTE ]

Hey, FMIC --------------> [img]/images/graemlins/bs.gif[/img] [img]/images/graemlins/eviltongue.gif[/img]

[piranhaguy2002a]

Re: Not so good news for those of you needing warranty

Oh, and I almost forgot, they have yet to explain why the fretboard is shrinking excessively as well. Damn you gotta love these people! [img]/images/graemlins/popcorn.gif[/img]

[RickStar]

Re: Not so good news for those of you needing warranty

[ QUOTE ]
You'd think, eh? So did I. They were even shocked that the repair didn't hold up considering who did it. I have a few options though, wait until they give in, or I could give in myself and have a $1500. wall decoration.

[/ QUOTE ] Be careful dude. i was talking to Jim Root the other day and he sent in his Custom shop and never got it back. He said he found out later that they sent it to Drum City and they sold it. It was the one from the Guitar World cover that had "ROOT" on the fingerboard. He was pissed.

[RickStar]

Re: Not so good news for those of you needing warranty

oops sorry. didn't read all the posts

[piranhaguy2002a]

Re: Not so good news for those of you needing warranty

That would cause them more of a headache than what I am going to give them just over a repair.