New Forum Idea - "Dear Jackson / Charvel"

[emperor_black]

that's why I say, request the guy from Jackson to come back and ask him to participate in one thread. Select a representative from JCF like one of the admins. we'll send all our requests/comments/complaints, etc, to the admin who will make up one neutral, but sensible post and reply to that thread. the jackson guy can then comment. ...which we can all see, but cant reply.

[shreddermon]

It's not a bad idea, EB. I wouldn't mind that approach, either. But the bottom line is oftentimes, they walked into the room, the lights went out, two guys held them down, and another @ss-raped them. Eventually, you learn to not go back into that room anymore. They're not coming back.

Not to mention that approach would probably be a bit of a hassle for the admins to deal with.

[shreddermon]

Skorb, my apologies. I went off on you too harshly there.

My point remains the same, though. McD has been nothing but a class act in my few dealings with him. And, like many other issues, folks make automatic assumptions that are just way off base. When that happens often enough, eventually, rumor takes on the veneer of reality.

[El_Kabong]

this sentence makes zero sense.

Exactly. Paul is the master of spewing metric tonnes of carbon dioxide through hyperbole that he honestly believes is gospel as well. He is also in denial and riding out the last of the jet stream milking it as long as his fans will grant him concessions for past glories. When Paul dies, Gene will replace him with Bea Arthur and hopes nobody will notice. How far is FMIC willing to go, gambling that nobody will notice and stay loyal?

[hippietim]

It's not a bad idea, EB. I wouldn't mind that approach, either. But the bottom line is oftentimes, they walked into the room, the lights went out, two guys held them down, and another @ss-raped them. Eventually, you learn to not go back into that room anymore. They're not coming back.

That's stretching it quite a bit Pat. JW asked for it more often than not. He was antagonistic. His responses were usually dismissive and short (as in unpleasant).

McD was usually OK but honestly about the only thing I remember him posting was stuff for sale in the classifieds and that fishing trip for artist guitars.

[charvelguy]

oh yea? well Fuck Toejam!
(whatever the hell that implies)

Actually it was just from the left

[skorb]

Skorb, my apologies. I went off on you too harshly there.

My point remains the same, though. McD has been nothing but a class act in my few dealings with him. And, like many other issues, folks make automatic assumptions that are just way off base. When that happens often enough, eventually, rumor takes on the veneer of reality.

no worries man.

look, I know I'm oversimplifying in what I had said, but frankly the lack of any input from JCMI on this leads to that. and whose fault is that? we have a site here dedicated to how much we love these guitars and the company basically gives us the finger when they hear some things back they don't like. that's childish, especially from a corporation wanting to develop markets and sell shit. do they need some patience and a thick skin for an internet exchange of info and ideas, of course, and that's not everyone's specialty, but they have so severely bungled their PR with a huge number of previously fiercely loyal fans here who wanted to love the company, that it is literally stunning.

they could not have handled the last year in a worse fashion, judging from a brand identity angle and a customer care angle. they have done a terrible job at this. if I were a large position stockholder in this company I would be pissed. I think the brand has been damaged by their disregard for the customer and even the most basic QC.

also, I have limited info on which to make a judgment here, and it leads to a judgment that the person who took over that role at the company is much less interested (like, not) in hearing our input than the previous guy, curt as that guy may have become over time.

left to wonder, as we are, we reach conclusions about this situation that may not favor the company. new person in the role not interested in a captive customer audience, new stunningly high prices for the same old thing, while QC issues continue with what should be perfect guitars.

see what I'm saying bro?

[toejam]

oh yea? well Fuck Toejam!
(whatever the hell that implies)

I seem to get a lot of action around this place! :ROTF:

[Endrik]

I have a better idea.... how about a forum for porn and stuff like that?

[shreddermon]

That's stretching it quite a bit Pat. JW asked for it more often than not. He was antagonistic. His responses were usually dismissive and short (as in unpleasant).

McD was usually OK but honestly about the only thing I remember him posting was stuff for sale in the classifieds and that fishing trip for artist guitars.

You think I was stretching it a bit with an @ss-rape analogy? No, really. How so?

Tim, I remember McD hanging here when FMIC first took over J/C. Like when he helped do the very first (2003) catalog, talked about the new finishes being offered then, new models (the KV2T which, IIRC, he helped spec out the design), NAMM, etc. This was all before there was an "Ask Jackson" area and JW became involved with the JCF at all. McD always seemed like a down-to-earth cool dude, to me.

As to the "fishing trip", IIRC he stated he was pulling together pics for a marketing or catalog effort, something along those lines. But, of course, people assumed nefarious intentions long before he even had a chance to say so.

[AfterForever]

"Dear Jackson

Dear Jackson, I wrote but you still ain't callin
I left my cell, my pager, and my home phone at the bottom
I sent two letters back in autumn, you must not-a got 'em
There probably was a problem at the post office or somethin
Sometimes I scribble addresses too sloppy when I jot 'em..

[El_Kabong]

AfterForever, I contacted Paul Stanley on yours and Jacksons behalf and this was his response. It may not be the answer you wanted to read, but at least Paul is responding:

I'd say you are both dangerously depraved and pathologically
delusional, or the most important mind of the last 50 years. It's
possible that you're all that and more.

[AlexL]

First off, he's not a "new guy". Been with the company for a long time, including when FMIC first took over J/C. Second of all, he's been very helpful and willing to listen to many customers, self included.

Definitely. Brian McDonald (McD) is a great guy, and he's helped me out with things before as well. He used to participate in the forum during his previous stint as Product Manager for Jackson, and some members here just wouldn't give Brian or the company he works for proper respect. You can disagree with someone politely, but of course some people here had to push it and act like disrespectful teenagers.

John Walker put up with a lot of crap here; I guess he just has thicker skin than Brian. Both are good guys, but Brian's tolerance for the grief that would sometimes get dished out here must have just run out. I doubt many of us would put up with as much as they did.


- E.

[Harry Krisna]

Is it possible a "sorry we were dicks,please return" letter would help?

[~K~]

Honestly you guys really need to think about things a bit.

Has Jackson had issues? Yep
Do they know that? Yep

now with that said think of things from a business point of you. If you are working for JCMI, coming to this forum and not only getting ripped but constantly having you policies and procedures ripped on why wouldn't you distance yourself? It's bad business to get in the middle of the hornets nest.

Some guys here were cool, they could discuss issues in a peaceful constructive manner. Others were simply ones that since AMIC took sold to FMIC were flat out pissed at FMIC for getting the co..they never gave them a chance from the begining and not only were they vocal about things but they were pretty harsh ...

The only thing that I disagree with is the crazy price increases and boutique guitars, but I also understood WHY they happened. Does it mean I'll pay $3500 for a charvel? Nope .. my last charvel is currently on order through Matts ..the white run of 10 because it was pre price increase.. After that my buying days with JCMI are done because I can't substantiate the cost any longer.

Quality issues~ Big and FMIC took it on the chin for it from this forum. Understandable that people want a better product for the money they are spending. What people seemed to forget was that AMIC's quality was as bad and worse than current FMIC/JCMI quality ... but it's in the toilet because it's FMIC ..

Honestly, I'm bummed Brian McD doesn't come around here anymore, he was a great guy. He helped me out when I needed it and he was always pleasant. The dude really cares about Jackson ...He's a fan ..

John W~ Yep sometimes his answers could have been gruff but that happened on both sides of the coin. I still keep in touch with him and he like Brian is a great guy and he had passion for the product


You want a forum just to bitch about Jackson that won't be seen by them? Does that really make a lot of sense? They certainly won't be back under those conditions ...

I worked hard to ressurect the relationship between JCF and JCMI only to see it get destroyed. I have to admit that hurt me a lot because of the time and effort I put in ... Instead of understanding that I was lableled an FMIC kiss-ass .....Wonder why the forum has become a shadow of its former self?

Sorry ..just my thoughts ... not looking to start a shit storm .. it is one of my biggest thorns ..