I haven't heard his name since I purchased my DK2LE. Where has he been?
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Where is Kevin Easton?
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Do a search in the feedback section. And bring enough time to read the thread you'll find.
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i tried getting in touch with him a few months ago, and it seems that the store is closed, and he never returned the message i left him.
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Originally posted by sully View Posti tried getting in touch with him a few months ago, and it seems that the store is closed, and he never returned the message i left him.
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yeah, i had his home number as well, called it, talked to his daughter who gave me a new cell, left him a vm, and never heard back.
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How much of it was an actual scam and how much was just really bad business decisions? Seemed like he created a borrow from peter to pay paul situation when he opened the store and it overtook him.
Not defending the situation, but the person himself seemed to want to do good for the customer.
I bought 3 guitars from him w/o issues. Incl a dk2le.Build a man a fire and he's warm for a day, set a man on fire and he's warm for the rest of his life.
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I don't really care what the reason was but he couldn't payback some people and tried to ignore people when they called about it. Hell, I had to go over there so he would take a call from a member who lived in Europe because he wouldn't take his calls. Scam or bad business is just semantics.
I bought two guitars from him with no problem. I had him mod one of my guitars as well. He does great work and is very knowledgeable, I'll give hime that.http://www.jacknapalm.com/
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I never did business with Kevin, outside of asking him a couple of parts-related questions during and after his time with Jackson. However, the impression I got of him is that he was the kind of guy who really knows his products but either 1) doesn't have a good grasp on finances or 2) experienced a downturn in business that he thought he could ride out by some creative shuffling of funds. Honestly, there are a lot of shops that seem to barely scrape by, that I can only assume are staying in business at all because of a good reputation among a core customer base. Once that reputation takes a hit, justified or not, there's not much left.
My introduction to the JCF came after a local shop took on a repair job for me (dead frets on a Dinky Concept) and gave it back to me in worse shape than it started out in. I chalked that up to shoddy workmanship from the tech they sent it out to. Some time later, I asked for them to order a Dean EVO for me. It wasn't a model that they normally stocked, and they were very hesitant to do so since I wouldn't have a chance to try it out in advance. When the guitar did arrive, they sold it out from under me. I didn't lose any money due to it, but that was "strike two" in my eyes. Had they been an online dealer, I wouldn't do any more business with them, but they are convenient when I just need minor accessories.
Blah, I'm rambling. It's unfortunate that Easton let things get out of hand, because he was a great resource for the J/C community for a long time. As much as I would rather deal with the "little guys" than with Guitar Center or Musician's Friend, I find myself always being wary of potential problems like what folks experienced with Kevin.
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