Tweet
Well my brand new G&G hardshell case came today for my San Dimas that FMIC customer service promised.
While my San Dimas was back in the CS,I wrote a letter (
-in here) and brought up that the G&G case doesnt seem to be the correct case,no neck support at all, the pointy was hitting the case and could stick my fingers between the neck support & neck & said "Fender" on it.
They wrote to me that the would supply the correct case,well my San Dimas got back from the refinish from the CS still in the wrong case???? So I simply emailed FMIC customer support and told them about the case concern.
I also mentioned that I paid for a top-of-the-line G&G for my San Dimas and do not want a lower quality case, I want another G&G. So long story short. . .my new case came in today and (BONUS)I like the new black plush lining much much better than the red lined one that it came in.
So now that I have the case, I must say everything went really well as far as the warr claim to get the headstock refinished in 30 days turnaround no less and now have the correct G&G case, im delighted and want everyone to know that FMIC came through and took care of everything like they said.Infact I get to keep the orignal case (which is great cause I have 2 Stratocasters)
I emailed them late Friday evening,got a reply Monday.They wanted to make sure of my correct address and was sent out Tuesday (Fed X priorty) and got it today.
~Andy
While my San Dimas was back in the CS,I wrote a letter (
-in here) and brought up that the G&G case doesnt seem to be the correct case,no neck support at all, the pointy was hitting the case and could stick my fingers between the neck support & neck & said "Fender" on it.They wrote to me that the would supply the correct case,well my San Dimas got back from the refinish from the CS still in the wrong case???? So I simply emailed FMIC customer support and told them about the case concern.
I also mentioned that I paid for a top-of-the-line G&G for my San Dimas and do not want a lower quality case, I want another G&G. So long story short. . .my new case came in today and (BONUS)I like the new black plush lining much much better than the red lined one that it came in.
So now that I have the case, I must say everything went really well as far as the warr claim to get the headstock refinished in 30 days turnaround no less and now have the correct G&G case, im delighted and want everyone to know that FMIC came through and took care of everything like they said.Infact I get to keep the orignal case (which is great cause I have 2 Stratocasters)
I emailed them late Friday evening,got a reply Monday.They wanted to make sure of my correct address and was sent out Tuesday (Fed X priorty) and got it today.
~Andy
Comment