My buddy got this e-mail from Gibson. I knew there was a reason old Slash can burn up a fretboard, but maybe he should start wearing a lead suit? The Les Paul Forum didn't seem to like it too much and pulled it.....whoa-ho-ho ha....hummmm, wonder why?
Hello Jon,
I should also mention the reason the fretboard inlay on the Les Paul Standard and Studio models has a yellow look is due to OSHA compliance. The pearloid is flammable and a carcinogen when sanded and cut and causes safety issues in manufacturing. Setting up a return authorization will most likely not be a warranty issue.
Best Regards,
Gibson Customer Service
1-800-444-2766 x 1
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-----Original Message-----
From: [email protected]
Sent: Wednesday, January 24, 2007 6:11 PM
To: Customer Service
Subject: Les Paul Limited Standard
I recently received a Gibson Standard Les Paul Limited Edition guitar that I purchased from Guitar Center. It has the wrong parts. The fingerboard inlays are from a Classic model. They are green not pearl like the picture shows. I called them and they were not very helpful at all. They said I can send it back for a replacement or refund, which will cost me over $50 to ship. I would like a replacement but they told me that they cannot promise it will have the right parts since, Gibson ran out of the white inlays last year. They said if I arrange to send it back to Gibson it will be a warranty replacement. How do I go about arranging this? Thank you for the help.
Jon XXXXXXXX
It's totally original.Here's the source path Received: from mailfe.gibson.com ([65.210.134.135]) by rwcrmxc23.comcast.net (rwcrmxc23) with SMTP id <20070125051918r2300rmbhae>; Thu, 25 Jan 2007 05:19:18 +0000X-Originating-IP: [65.210.134.135]Received: from GMIMAIL.gibson.com ([10.1.30.11]) by mailfe.gibson.com with Microsoft SMTPSVC(6.0.3790.1830); Wed, 24 Jan 2007 23:19:28 -0600X-MimeOLE: Produced By Microsoft Exchange V6.5Content-class: urn:content-classes:messageMIME-Version: 1.0Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C74040.61A28279"Subject: Re: Les Paul Limited StandardDate: Wed, 24 Jan 2007 23:19:26 -0600Message-ID: <D883B0AA05C1484A9832C32D82007F98B79075@GMIMAIL. gi bson.com>X-MS-Has-Attach: X-MS-TNEF-Correlator: Thread-Topic: Re: Les Paul Limited StandardThread-Index: AcdAQGKUeYRG9tkiR/WiBFVk6qa9Vg==From: "Roger Ball" <[email protected]>To: <[email protected]>Return-Path: xxxxxxxxx@gibson.comX-OriginalArrivalTime: 25 Jan 2007 05:19:28.0200 (UTC) FILETIME=[62BD3480:01C74040]
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