Originally posted by SEEGERMANY
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FMIC HQ in Arizona cannot tell you much about a Charvel Model 6, can they? Doesn't mean they didn't exist.
And unless you know of a direct phone number to Jackson in Corona that no one else does, the only way to phone the company to ask them is by calling FMIC HQ in Arizona. That's where the published "Official" phone number points to.
I'm assuming it's the same situation here; you called the PARENT COMPANY HQ of Takamine, who only know about the acoustic guitars.
As I understand it, none of the major brands publish a number to the actual shops that build the guitars. That keeps the shop running product out the door instead of answering phones all day.
It also keeps the lines clear for "official company business".
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