Jackson DK2M problems

[KevinDguitar]

Mine had same problem, the routing in the pocket was poor, causing the treble side to be high. I 'cleaned up' the routing with a dremel, added a 1" x 1/4" 0.032" thick (about 3 business cards) shim on the bass side and it fixed everything, see my post about 1/2 way down this thread:
http://www.jcfonline.com/forums/show...t=67063&page=4

What material are you using for neck shims?.. actual business cards?.. brass trem shiming?..

[lerxstcat]

Dude, take the thing back.
It was $269 because it was probably and abused floor model.
Unless the guitar was sold as "used" or "as-is", they have to exchange it.
DO NOT try and fix it yourself. You run the risk of voiding the warranty.
They can get more. It's not like Jackson stopped making them.

They were probably blowing them out as blems, which is deceptive if they are actually physically defective as to functionality. Still, if they DID sell them as blems, they have no obligation to get him another one and would only have to give him a refund.

[damon1]

They were blowing them out because of the color. You could only get the $269 price on the inferno red and black. All the other colors are normal price. I did ask before I bought it if it was b-stock or a blemish and was told that it wasn't. I'm taking it back tommorow so I'll see what they say about exchanging it for another but I'm pretty sure they are going to say either I can get a refund or have it sent back to Jackson because the only one they had left was the white for $599.

[emperor_black]

that is indeed optimistic thinking that they will take it back or give a refund. they told me no returns, exchanges or refund on close-out items. IMO Jackson has decided to discontinue the product and is probably pulling it out of all retailers. Remember what happened to the Crate powerblock? Started out at $199 and then was being sold for $99 throughout the country in all GC stores. Good luck!

[soc_monki]

has no one else noticed that almost every Jackson ive seen (well, bolt ons LOL) has this? my DX10 and my RR3 both have this, as well as many of the ones ive looked at at GC when im there...and after much thinking honestly i think its SUPPOSED to be this way. why you ask? well think about it...naturally when you setup a guitar with a hardtail or vintage style trem, isnt the low E side strings higher than the high E side? you adjust for the strings being thicker on that side, and the thinner strings can be closer because they are smaller.

now think about a Floyd...you cant adjust it to be cocked like that because that would cause friction on the posts/knife edges and therefore cause binding and problems with tuning. the neck is angled like that so you can have the Floyd posts adjusted at the same height, minimizing friction and also keeping the low E higher than the high E and in a more normal position, like after you adjust a vintage style trem.

just my views...i just thought it was normal personally.

[damon1]

I don't think the neck should be like that with the high e side sitting higher than the low e side. I looked at my freinds DK2M and his is perfect. Also when I emailed Jackson explaining the problem with pics included don't you think they would have told me that it was supposed to be like that? Seems to be a crapshoot on how the neck sits in the pocket, some are like that and others are not. I also have never seen any other guitar like this. If this was some idea Jackson was doing don't you think they would advertise it as a feature? Show me a USA made Jackson like that and then maybe I'll believe it. There are too many inconsistencies for it to be normal, if it was supposed to be like that, then all the DK2M's and other Jackson bolt-ons would be like that, not just some having the feature and others not.

[damon1]

Well, I took the guitar back to GC today. The salesperson who sold it to me asked what was wrong so I showed him where the neck was not sitting flat in the neck pocket and the popping noises when you use the trem. He looked at the guitar and said "there is nothing wrong with this neck, it's a hard rock maple neck." I asked him what the neck being made out of has anything to do with the way it was sitting in the neck pocket. I told him I thought the nut wasn't right and was causing the popping noise but he said thats just the strings stretching. He said there was nothing wrong with the guitar, everything I mentioned was normal. I asked to pull the white DK2M they had down and compare them. The neck was sitting perfect on the white one, no gap or slant. He screwed the trem bar on it and checked to see if it made any popping noises but it was perfect too. He finally admitted that my guitar was not right and asked what I wanted to do. I asked if I could exchange it for the white one so he brought the manager out. The manager said he couldn't do that unless I paid the difference. I didn't want to do that so I asked if he could get me another black one. He said that they couldn't do that and they were not going to be getting anymore in. He said he thought they were discontinuing that model so I ended up just getting a refund. To those who think the neck pocket issue is supposed to be like that from the factory, after seeing two DK2M's that did not have the gap/slant on the high e side I don't see how that is possible. I'm thinking poor QC on Jackson. I do appreciate those that offered me advice, great forum here.

[z1n]

has no one else noticed that almost every Jackson ive seen (well, bolt ons LOL) has this? my DX10 and my RR3 both have this, as well as many of the ones ive looked at at GC when im there...and after much thinking honestly i think its SUPPOSED to be this way. why you ask? well think about it...naturally when you setup a guitar with a hardtail or vintage style trem, isnt the low E side strings higher than the high E side? you adjust for the strings being thicker on that side, and the thinner strings can be closer because they are smaller.

now think about a Floyd...you cant adjust it to be cocked like that because that would cause friction on the posts/knife edges and therefore cause binding and problems with tuning. the neck is angled like that so you can have the Floyd posts adjusted at the same height, minimizing friction and also keeping the low E higher than the high E and in a more normal position, like after you adjust a vintage style trem.

just my views...i just thought it was normal personally.

I had one of these DK2Ms and I believe it was a QC issue (returned it). Also, if it was suppose to be like this, why would the USA necks (neckthrs) with Floyds not have a slanted neck? I have seen DK2's with no problems like this. Anyway I'm glad you returned it.

[stevoc]

Wow, I'm glad I have had absolutely no issues with my DK2M. It's been fantastic. Sorry everyone here is having so many problems...I truly do believe they are great guitars.

[soc_monki]

I had one of these DK2Ms and I believe it was a QC issue (returned it). Also, if it was suppose to be like this, why would the USA necks (neckthrs) with Floyds not have a slanted neck? I have seen DK2's with no problems like this. Anyway I'm glad you returned it.

i dont know...im just telling my experience. im now wondering why there arent Jacksons with the Low E side higher than the High E side if it were really a big QC issue. having the High E side higher on both my Jacksons, and seeing it on many other Jacksons and then figuring it being a playability feature just seemed natural to me.

i mean...many manufacturers have features they dont advertise...PRS for one. they have used compensated nuts forever on their guitars, yet they never advertise that fact. you would think they would, considering how much the Buzz Feiten and Earvana nuts have been advertised.

in the end my guitars play fine and work fine...as for the popping sound on the DK2M...my DX10 had a similar issue, and i found that one of the neck screws was shorter than it should have been, so i replaced it with a longer one i had and it fixed the problem.

[Holy Diver]

i dont know...im just telling my experience. im now wondering why there arent Jacksons with the Low E side higher than the High E side if it were really a big QC issue. having the High E side higher on both my Jacksons, and seeing it on many other Jacksons and then figuring it being a playability feature just seemed natural to me.

i mean...many manufacturers have features they dont advertise...PRS for one. they have used compensated nuts forever on their guitars, yet they never advertise that fact. you would think they would, considering how much the Buzz Feiten and Earvana nuts have been advertised.

in the end my guitars play fine and work fine...as for the popping sound on the DK2M...my DX10 had a similar issue, and i found that one of the neck screws was shorter than it should have been, so i replaced it with a longer one i had and it fixed the problem.

Compensated nuts aren't defects (except for my own). This whole thing is some kind of mystery, like Bigfoot or a UFO. God I love that band.

[soc_monki]

Compensated nuts aren't defects (except for my own). This whole thing is some kind of mystery, like Bigfoot or a UFO. God I love that band.

that wasnt the point i was trying to make...i never said a compensated nut was a defect, just that PRS used them before the big Buzz Feiten and Earvana craze hit, yet he never said much about them.

and i agree...it is a mystery. ive seen plenty of Jacksons with the necks like this or with the neck flat (Fender style), yet not one with the low E higher than the high E.

if it is in fact a defect...then tell jackson to take mine back and give me new ones LOL

[kelly user]

i had the same problems as you brother, action was to high, a lot of fret buzz, that damn popping noise, and the crappy arm to boot. i just parted out the guitar and kept the neck and PUPs.

[Surfgreen]

I wish somebody would get to the bottom of this mystery. Are half of the DK2M's out there crap? Does this extend to all Dinky models and Jackson guitars as a whole? Most of the Dinkys I have seen, the end of the fretboard does stand up a little higher on the high E side than it does on the low E side? Does this mean the guitar is defective? I wonder what Jacksons take is on all of this.

[Holy Diver]

I wish somebody would get to the bottom of this mystery. Are half of the DK2M's out there crap? Does this extend to all Dinky models and Jackson guitars as a whole? Most of the Dinkys I have seen, the end of the fretboard does stand up a little higher on the high E side than it does on the low E side? Does this mean the guitar is defective? I wonder what Jacksons take is on all of this.

Welcome to the forum! They will probably find the Loch Ness Monster before someone solves this one. lol