Another new jackson cs got fxxk up

[P I K A]

I think I read there was a mass migration of QC employees from Gibson to Jackson. Maybe thats it.

[pro-fusion]

I think I read there was a mass migration of QC employees from Gibson to Jackson. Maybe thats it.

Just as long as the design folks don't join them...

[Nightbat]

I think I read there was a mass migration of QC employees from Gibson to Jackson. Maybe thats it.

Seems they hired the same guys who built the tower of Pisa, the Titanic and Windows

[leftykingv2]

I think I read there was a mass migration of QC employees from Gibson to Jackson. Maybe thats it.

[Axewielder]

I'd get some ratty old bum clothes and play that guitar out on the sidewalk in front of the Corona factory. Get you a tin can that says "Donations to replace defective 23-fret Kelly".

[leftykingv2]

I'd get some ratty old bum clothes and play that guitar out on the sidewalk in front of the Corona factory. Get you a tin can that says "Donations to replace defective 23-fret Kelly".

+1

[Maiden89]

Seems they hired the same guys who built the tower of Pisa, the Titanic and Windows

[Model 88]

That is a beautiful guitar . It is shame they messed it up .

---

Yes the SLS with 22 frets and strat style bridge is 24.75 . It was built for a couple of years 2004-5 . The SLATQHs are 25.5 scale . I though Jack's CS was 25.5 and the reason he eventually sold it . I own two CS 24.75 soloists one I ordered the other originally by Archtop .

[Flatpicker]

Shit.

That makes it pretty easy to pass Jackson by when it comes to a CS order.
Lots of other people who will do it right for your dollar.

How in holy fuck does that get out the door.

[youthinkyourfish]

Why should/would Fender bother to improve their Q/C when people continue to keep ordering from the J/C custom shop??? IMO, this will never change and exactly the reason why I cancelled almost 10 orders in 2007. I had had enough..

Sorry to hear what's happened to you bro. I hope you eventually get the guitar you ordered and wanted.

[Flatpicker]

I'm curious, because I have never ordered one but,

Is Fenders regular CS this fucked? I have never heard that they made terrible guitars? Why not move the Jackson staff to work under their Master builders?
They could probably count the correct number of frets.

[Confuse-a-Cat]

I've only just seen this today, and blimey this is bad.

I love how we're all analysing how this went wrong in depth. I've been watching quite a bit of Mayday/Air Crash Investigation recently and all of this has the same sort of feel. Did anybody find the guitar's Flight Data Recorder?

Like you guys have already said, you wouldn't fit 23 frets @25.5 on a 24@24 blank, so that rules out that option. I was going to call it the most probable option, but I think really it's just the one that we all wanted to believe. To come up with some reason for this cock-up that had an (at least partly) understandable explanation. Another option being that somebody chopped the end of the fretboard blank off and hoped nobody would notice. But on closer look, I think the end of the fretboard goes *just* beyond where the 24th fret would be. Just. So that explanation doesn't seem too likely to me either. Or, somebody built it with 23 frets in the first place. One of the masterbuilders misread a 24 fret spec as 23, and didn't double check? Didn't think it was odd? I know there's nothing wrong with 23 frets, it's just that it's so unusual that I would want to check twice before actually building it.

Ultimately somebody cocked up and the folks in QC either missed the fault entirely or they just shipped it and hoped that nobody would notice. I'm honestly not sure which I would rather was true, incompetence or terrible customer care. If I had to take a guess I'd say that of course they knew about the problem. They would have to be negligent to miss it. Even though it's not immediately obvious on visuals, somebody must have played the guitar. You'd notice the mistake the moment you played up around that area of the fretboard. They just shipped it hoping that the buyer either wouldn't notice the problem or would accept the guitar with a slight discount. Knocking a few hundred dollars off is going to be a much smaller hit than a complete rebuild. It's not even remotely close to being in the same galaxy as good enough.

Frankly, after such a long wait and such a cock-up and/or raised middle finger from quality control I think the buyer should be in his rights to keep the 'quirky' 23 fret guitar AND demand a rebuild to get the guitar he actually ordered. Like that would ever happen.

I'm a massive fan of Jacksons and would normally buy them above any other manufacturer, but based on what I've heard about the custom shop I wouldn't take the risk. There's just been too many horror stories, and many of them are of the sort that just leave you scratching your head as to how everything could have gone so horribly wrong. And then it happens again.

If I want a custom guitar in the near future I'm going straight to Perry Ormsby.

[Chad]

The recent threads on staff changes at the Custom Shop have me thinking about this again...

Anyway, the more I think about it, there is no way this was an "accident". Nobody is so blind, dumb, unfocused, overworked, etc. to overlook the 23 fret error throughout the entire build process.

Part of me has to wonder if this was a purposeful error by one or more employees as a byproduct of some sort of employment frustration. An attempt to defame the company. That has indeed happened to some degree because this guitar is being talked about on multiple forums.

[leftykingv2]

The recent threads on staff changes at the Custom Shop have me thinking about this again...

Anyway, the more I think about it, there is no way this was an "accident". Nobody is so blind, dumb, unfocused, overworked, etc. to overlook the 23 fret error throughout the entire build process.

Part of me has to wonder if this was a purposeful error by one or more employees as a byproduct of some sort of employment frustration. An attempt to defame the company. That has indeed happened to some degree because this guitar is being talked about on multiple forums.

+1 I am of the same opinion Chad. There's just no possible way that this wasn't noticed the whole way through the build process. I also agree that maybe it was a middle finger to upper management because Fender treats Jackson like a bastard step child that they never really wanted. This is why I am still miffed about Jackson selling to Fender. I honestly think Jackson would have been better off in Dave Mustaine's hands. Everyone knows how much he loved Jackson. I don't think any other artist has sold or been seen holding a Jackson as much as Dave has. He was synonymous with the brand and everyone knows how much of an anal retentive perfectionist he is (ask anyone who ever played guitar for him during an audition.) On his watch I guarantee things like this would never happen.

[shreddermon]

You're absolutely right that, if Mustaine bought Jackson, things like this wouldn't be happening. Under Musty bones, they would've gone bankrupt and ceased business years ago. There would be no mistakes because there would be no guitars being built anymore! LOL