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Re: How long does it take to process a CS quote?
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Seriously, as an industry guy with 10+ years of experience, you honestly think 12-18 month build cycles for custom guitars are acceptable? 2 months just to get a quote right?
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2 Months is not at all normal, Matt told me this a couple times during the process. But stuff happens. I would much rather it be taken slowly and make sure EVERYTHING is right. The one area where Jackson appears to be able to speed things up is the final setup, inspection to ship area. I think they definitely could use some help there. As it seems guitars sometimes sit in "holding" for much longer than seems necessary. But yet again from people who were at NAMM I think John is making a real effort to try and fix problem areas in the custom shop to shave times down. What he won't do is compromise what the company is about or risk the quality. Your ideas all sound interesting BYEH but I think John who has been in this industry a long time knows alot more about it than you could possibly ever. And thats not meant as a slam, its just simple logic.
[ QUOTE ]
Seriously, as an industry guy with 10+ years of experience, you honestly think 12-18 month build cycles for custom guitars are acceptable? 2 months just to get a quote right?
[/ QUOTE ]
2 Months is not at all normal, Matt told me this a couple times during the process. But stuff happens. I would much rather it be taken slowly and make sure EVERYTHING is right. The one area where Jackson appears to be able to speed things up is the final setup, inspection to ship area. I think they definitely could use some help there. As it seems guitars sometimes sit in "holding" for much longer than seems necessary. But yet again from people who were at NAMM I think John is making a real effort to try and fix problem areas in the custom shop to shave times down. What he won't do is compromise what the company is about or risk the quality. Your ideas all sound interesting BYEH but I think John who has been in this industry a long time knows alot more about it than you could possibly ever. And thats not meant as a slam, its just simple logic.
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