Originally posted by rjohnstone
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Well that sounds good to me. I was reading my warranty card and I was under the impression that I was responsible for shipping charges. Mind you I'm in Canada...although it appears to be a North American warranty.
Six months isn't so bad, I suppose...I mean, if I wanted to get 'picky' I can spot some paint flaws, and a tiny chip that was in the neck binding. But I was in denial, I suppose. This one's going back ASAP,and I'll let you know what the local Fender dealer says.
Now, if I give it to them, it's at THEIR option to fix or replace, correct? Or can I say, "no thanks, new guitar please." I think that's within my right...after all, like you said, the paint differences and such. It's a pain in the ass for sure. Anyways, I let ya know.
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Repair or replace is JCMI's choice, not yours. Read that warranty card a little closer.
Your only other option is to return it, if you still can.
My warranty experience was a good one, 45 days start to finish, yours may differ.
But from the track record I've seen here, most are satisfied with the end result even if getting there proved to be a bit difficult at times.Last edited by rjohnstone; 08-16-2007, 01:27 PM.-Rick
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Ok, so I decided to wait until my new (used) SL2H arrived from the 'bay to do a comparison between the two, regarding the spacing of the strings on the neck.
Well, I can plainly see that the OFR is centered in the route as good as it's gonna get with my new one...but that being said, after playing it (before I popped the A string..whoops) I can't really tell a HUGE difference in the playability...the high E string has 'almost' as much "fall off the board-ness" as my first SL2H, and that's WITH a properly centered trem.
What I'm going to do is take a side by side comparison photo for the resident experts to look over and give opinions. There may be a chance that these necks ARE in fact within specs, and that I've just got to modify my playing style to compensate (which I've almost done with my red SL2H, the one with the issue). I'll put em up soon, wait a few days for some comments and then decide what to do.
I really don't want to risk shipping the red one off for warranty work for what could be months for a 'marginal' improvement with the trem. We'll see. I really do appreciate your comments though, I'm pretty picky about this stuff. I was "this" close to shipping of the red one, but I did want to wait just to compare.
OH....the new (used!) one will have some pron up shortly...two SL2H's, first one ferrari red and the second one is metallic black (E flat tuning)...man I love SL2Hs...shred like nothing else I've played, even with the trem alignment issue!
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I don't know about you, but if I paid $2000 odd for a guitar, I would be a lunatic at the mildest imperfection. You have to send it back man, or they think crap like that is fine the customers. What you probably paid for that thing makes it a top of the line guitar, and NOTHING should be wrong with it.
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Originally posted by CharvelRocker View PostI don't know about you, but if I paid $2000 odd for a guitar, I would be a lunatic at the mildest imperfection. You have to send it back man, or they think crap like that is fine the customers. What you probably paid for that thing makes it a top of the line guitar, and NOTHING should be wrong with it.
If you disclose the defect, probably discourage most potential buyers, and take a killing.Henrik Danhage Sig Heavy Relic
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...for your review:
Here they are...
Here's the ferrari red SL2H first, with as close zooms as I could get, directly above the guitar.
..and here's the black one, minus the A string for comparison...
You can see the strings more clearly on the black guitar due to the newer strings and shiny frets, but I hope you see the distance. Am I freakin' over nothing?
Playability is a big thing, and the black one is 'slightly' easier to play with it's properly spaced trem. The high E is still a lil close to the edge but it would almost appear that the neck just isn't that wide...something I'll have to live with in even the best case?
Also take into consideration that I didn't spend 2k each on these guitars, I got a great deal on the red one, and even better on the black one. Mind you if I DID pay 2k for them, I'd be even MORE concerned. But since there's no local USA Jacksons, the web was the best way to pick em up.
So....lemme hear what ya think, honestly, as you guys know how these necks compare to your own USA's better than I do. If the red SL2H is only going to get marginally better, I just may decide not to get the warranty work done on it.
Thanks for the input, seriously
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Look the same to me from the pix,(high E) I wouldnt worry then too much.If the crooked Floyd one stays in tune and trem works fine than I wouldnt worry that much. I thought the Floyd was really crooked like one of Matts Charvels he posted where you could clearly see it.
Take a pix of the Floyd and bridge HB'er (of the Red Sl2H) so we can see how crooked the Floyd actaully is.
CR is right about the strings not lining up to the pole pieces though???Last edited by ADR; 08-30-2007, 08:07 PM.Henrik Danhage Sig Heavy Relic
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Originally posted by ADR View PostLook the same to me from the pix,(high E) I wouldnt worry then too much.If the crooked Floyd one stays in tune and trem works fine than I wouldnt worry that much. I thought the Floyd was really crooked like one of Matts Charvels he posted where you could clearly see it.
Take a pix of the Floyd and bridge HB'er (of the Red Sl2H) so we can see how crooked the Floyd actaully is.
CR is right about the strings not lining up to the pole pieces though???
That may just be a Soloist neck thing though that I'll need to get used to?
The posts on the neck pickup on the red one is outta whack, and in fact the pickup itself is 'shifty'...been that way since I got it. The black one's pups are quite secure. But pole pieces aren't the best way to tell alignment, I find...I just look at the fingerboard. If it's centered there, that's all that matters to me because the pickups can (usually) be adjusted by someone who knows what they're doing. The trem?...a bit more involved obviously.
Pics up tomorrow.
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...so here's the pics. Sorry bout the blur, but what I hope to get across is how the black one has the trem centered in the rout much more so than the red one.
The thing is this...I've noticed that even with the black one, even WITH the centered trem, the high E string is rather close to the edge of the board. And for me to send off the red one for warranty work, work that may not even be done due to the chance that the strings are within specificiations....just don't know if it's gonna be worth the hassle.
Thanks for the advice, I've gone over this a lot in my mind. I'm still undecided...I have a feeling that Jackson will 'make things right' but I'm also pretty sure that they'd have to replace the guitar in it's entirety...and that'll take months...prolly not till next year at the rate they've been putting out the USA's.
Anyways, thanks again for any input.
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Well at least replacing the body doesn't sound like it would take that much to do, if they have a ferrari red SL2H color one in the shop...lol.
*...edit...whoops...neckthru...not bolt on. Crap.
It's only off by a few mm...yet the tolerances on the neck are pretty narrow.
My gripe is that I have a nice lil card with signatures of people in the shop who apparently looked at the guitar and said "good enough" and let it ship...couldn't they have spotted this before the body was even painted?
Any other opinions?
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