Originally posted by rjohnstone
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Now that you have you receipt, take it to an authorized Fender repair shop.
Jackson won't waste their time repairing it.
They will send you another guitar.
And it won't cost you a dime.
The dealer/shop will send it back to Jackson and then call you when your replacement comes in. The dealer will bill JCMI for the shipping charges.
When I had warranty work done, I didn't pay for jack shit out of my pocket.
The WARRANTY covers the cost of shipping it back and forth from the dealer/shop and JCMI. You just have to get it to the shop.
Like I said before... send it back.
Since it's a Soloist, they will basically replace the guitar.
Jackson won't waste their time repairing it.
They will send you another guitar.
And it won't cost you a dime.
The dealer/shop will send it back to Jackson and then call you when your replacement comes in. The dealer will bill JCMI for the shipping charges.
When I had warranty work done, I didn't pay for jack shit out of my pocket.
The WARRANTY covers the cost of shipping it back and forth from the dealer/shop and JCMI. You just have to get it to the shop.
Like I said before... send it back.
Since it's a Soloist, they will basically replace the guitar.
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