Matt's Music Center cheers, JCMI jeers

[Tekky]

Re: Matt\'s Music Center cheers, JCMI jeers

Whatever Rich.

Plain and simply, GMW is not an alternative for me. I don't want this to turn into a GMW commercial post. I'd like Charvel to look at the issues and improve their own performance.

[RacerX]

Re: Matt\'s Music Center cheers, JCMI jeers

So, Tekky, are you now looking for a Model 2?

Just curious.

[Tekky]

Re: Matt\'s Music Center cheers, JCMI jeers

Not sure what I am looking for exactly yet. Possibly a model 2 and then I'd have to search for a maple/maple neck. Why, you got a lead on one.


Look guys, I know I was harsh about the GMW/Charvel thing, but as I've stated before, I was really excited about THIS guitar - the Charvel. Never in my mind did I even consider an alternative let alone one that wasn't Jackson or Charvel. My mind is/was set on staying with what I know I like.

[dinkyjacksonman]

Re: Matt\'s Music Center cheers, JCMI jeers

Have you tried with Make 'n Music?
http://www.gbase.com/gearlist/guitar...mp;home=dealer
Non locking trem,Rosewood fingerboard and no 3D plate though...

[Number Of The Priest]

Re: Matt\'s Music Center cheers, JCMI jeers

"This color should actually be called ''Arrest Me Red'' because this guitar feels so good it should be illegal. (I know that was gay)"

[img]/images/graemlins/laugh.gif[/img] [img]/images/graemlins/laugh.gif[/img] [img]/images/graemlins/laugh.gif[/img] Oh man. [img]/images/graemlins/laugh.gif[/img]

Is that one of the new Charvel Standards? They say it's a Charvel San Dimas but it looks more like a Standard, except with a brass trem rather than a Floyd.

And Tekky, props to you for sticking to your guns. [img]/images/graemlins/toast.gif[/img] You had your heart set on the Charvel and didn't want to budge. [img]/images/graemlins/notworthy.gif[/img]

[dinkyjacksonman]

Re: Matt\'s Music Center cheers, JCMI jeers

Not sure what it is but I remember of seeing it from NAMM pictures.

[Tekky]

Re: Matt\'s Music Center cheers, JCMI jeers

[ QUOTE ]
Have you tried with Make 'n Music?
http://www.gbase.com/gearlist/guitar...mp;home=dealer
Non locking trem,Rosewood fingerboard and no 3D plate though...

[/ QUOTE ]

I saw that one at NAMM. A good guitar, but not what I was looking for.

[shreddermon]

Re: Matt\'s Music Center cheers, JCMI jeers

Guys, also bear in mind that Tekky ordered a Charvel USA Standard. Even if they delivered on the latest time estimate (doubtful, IMHO), he would've waited A YEAR for a special ordered production guitar. That kind of wait is acceptable for a custom, NOT a production guitar.

And my own troubles had nothing to do with build time at all. I couldn't even get a timely response to get the freakin' custom order PLACED, let alone built. Build times are about a year or so, and they added MONTHS to that process in just taking the order??? And, without verification, I'm basically "crossing my fingers" that they'll build it with the correct neck specs.

And, as I said, I heard similar ordering problems (off the Board) from several other people spread over several different dealers.

[hippietim]

Re: Matt\'s Music Center cheers, JCMI jeers

So this is starting to remind me of several other situations here recently where people were not getting effective communications from Jackson.

I'd be very curious to know what percentage of the Jackson/Charvel buying community spends time here. This consistent bad feedback on communications and delivery times has got to be influencing some purchase decisions. I know it has influenced my decision to order a CS Jackson - I want one but not with these headaches. I know Tekky doesn't want a GMW, Suhr, Grosh, etc. but for a LOT of people this is becoming a much better route - and it's very often more affordable.

The custom shop experience should be like what "The Steve Man" experienced with the Jackson Stars Custom Shop for his Kelly Star. If anyone from Jackson USA is reading this, go back and read those threads - sounds like a kick ass experience from start to finish.

It is fairly clear that this is a problem for Jackson. As it is, it appears that these guitars are selling less and less as the days go by. At least at any stores I've frequented in the last 5 years - it's pretty sad to see 4 year old NOS $400 guitars and NO high end guitars at any retail store. And now they lost another sale.

[Newc]

Re: Matt\'s Music Center cheers, JCMI jeers

I can see Tekky's points and can sympathize with his seemingly-maniacal Charvel obsession; he placed an order for his favorite brand and model of guitar - one a lot of people have been clamoring for since the death of the Charvel Model line. I mean, it's basically THE design that made Charvel - the single-hum Floyded Strat.
I too would like someone from JCMI to personally adress this issue - not just go back to HQ and say "Ok, we've been receiving complaints and here's the plan", I mean come in here and lay it out for those of us with money in hand.
Once my Custom Jackson is paid for I'm seriously considering a Charvel, but if Tekky's experience is going to be the rule and not the exception, you can bet I'll stick to Newcensteining.

Wasn't there a very brief period last year (maybe year before) where Jackson actually got someone's Custom Shop order to them within 3 months? That was their goal; to get Custom Shop turnaround to 90 days wasn't it? They hit it what - once?

I'm happy for the deep-pocket collectors who scooped up the multi-thousand dollar EVHs. Yay. Let's move on and get the other 99.99% of the customers out there serviced as quickly as those EVHs were rolling out. Same guitar but only half as much work (the EVHs had to be painted 2 and 3 times, right?).

Wasn't it John Walker who said the new Charvels were being made in the Fender side of the building on newer/better machines which they were trying to also get for the J/C side?
I know that introducing and learning new production processes takes time, but anything that halts production is a serious risk. If it even decreases production time to the amount Tekky has experienced, remove it until it can be integrated a bit more seamlessly.

I work in a production environment, and we've learned that lesson the hard way several times.

I'm trying not to sound like I'm bashing JCMI over this, but enough is enough.
"Is there anybody OUT THERE?"

As an aside, it's great that GMW does so much business. Unfortunately, they are (were) also a Jackson Custom Shop, so while they were building probably yet another EVH or Jake copy, they could have been building real Charvels and Jacksons and helping to fill those orders.

Newc

[Chuckracer]

Re: Matt\'s Music Center cheers, JCMI jeers

[ QUOTE ]

As an aside, it's great that GMW does so much business. Unfortunately, they are (were) also a Jackson Custom Shop, so while they were building probably yet another EVH or Jake copy, they could have been building real Charvels and Jacksons and helping to fill those orders.

Newc

[/ QUOTE ]

Whaaaa???? That's not quite how it works, Newc. In fact, that's not at ALL how it works!

What I think is sad is that I'm reading how several of you think ordering a guitar and waiting a YEAR is perfectly acceptable. Yer out of your minds, there kids.

[Firebird V]

Re: Matt\'s Music Center cheers, JCMI jeers

I am with ya on that Chuckles!

[Newc]

Re: Matt\'s Music Center cheers, JCMI jeers

Waiting a year for a guitar from a company that is doing so much business that it takes a year to get them done does seem a bit odd, but then, if they're doing so much business that it takes a year to get them done...

Plus, as was stated, they've also got the special projects like the EVH series as well as adding the new production methods which are supposed to increase production, but I know that sorta thing takes months to implement. I do expect turnaround time to get shorter by the middle of 2005 (between Winter and Summer NAMMs), but right now I'm sure the major concern in the shop is January's NAMM show.

Newc

[lerxstcat]

Re: Matt\'s Music Center cheers, JCMI jeers

Newc, I think the 90-day-turnaround idea was for USA Select orders, not Custom Shop.

Chuck, I agree, a year's wait is really ridiculous, they need to seriously cut down on the weed breaks at the CS! That has been the historical wait time for what, 10 years though? The company had a take it or leave it attitude, and a customer base so loyal they'd take the abuse. Kind of a codependent relationship, really. Will JCMI really address the situation as long as enough people are ordering to keep their CS busy? Only time will tell.

[dinkyjacksonman]

Re: Matt\'s Music Center cheers, JCMI jeers

My question will be, are the same people building select series and custom shop guitars?
If so, I understand why it is so damn slow.
Why don't they have a real custom shop like Fender and devide builders between select series and custom shop so some builders can only build custom shop order guitars especially they cost so much more than regular models!