Bergsheil - Difficult to Deal With

[emperor_black]

but many people are not realizing that in order for shredder to get his picture of guitar in the case, the seller has to purchase the case.

in this case, the seller claims that he has to drive quite a distance to get the case and since its a small town, chances are the case costs a lot more than it would in a typical big city guitar center. The seller is afraid that after buying the case and sending the picture and all that, the buyer might still withdraw. in that case, he's screwed anyway since ebay will refuse to help as the case was not even mentioned in the original auction.

[hippietim]

Shreddermon admits to being anal about the deal. (to me, that kinda translates to being a pain in the ass) However, he's just trying to protect his investment. With something like a neck fracture, I too would have wanted a little more assurance than "I was going to pack it exactly how I received it from TN with the addition of adding a Mars gig bag (a good one)." I've seen necks without problems get broken in a gig bag. I sweat until they arrrive.

Shreddermon was trying to change the terms of the deal after the fact. I think that's bullshit. We all know he's not hurting for guitars so he should have used a little restraint and contacted the seller first rather than assume he can get the seller to do things his way.

I had an old Gibson guitar for sale that did not have a hard case - it just came in it's original chipboard case. The person that bought it from me contacted me *before* bidding about arranging for a case and to pay the extra shipping costs. I said sure. So once he won the auction he went to Guitar Center in his town and purchased a case for me to pickup in Raleigh. In other words, this guy went out of his way to make this deal run smooth since he was changing the terms of the deal. He didn't play any games regarding partial payment either.

Overall, I can't necessarily see how Bergsheil could have lost on the deal. Sounds like he was going to get his money no matter what. Shred was just looking for some assurance and offered up some goodwill money before going through with the deal. The picture might be considered a little excessive and not showing trust, but who can you really trust on eBay? (the commercials don't have me fooled) Being upfront and mentioning the time it would take to either get a case or purchase one online, I'm sure Shred would have either waited or backed down.

Goodwill money? WTF? That's BS, plain and simple. The seller accepts Paypal so Shreddermon was protected. As for trust, as a seller if some guy starts yanking my chain about partial payments, more pictures, etc. then I would consider the purchaser someone that is not trustworthy. I'd be worried about the purchaser playing games with Paypal and trying to do a chargeback or some other nonsense.

Ultimately I can't see how one could justify the vulgar tirades in feedback, bad deal or not. It just shows a lot of immaturity and not enough class.

I agree that it did not show class - that was pretty lame for sure. But, shreddermon left the negative feedback first for a deal he made difficult and he was not harmed in any real way. That was even more lame in my book.

[Tekky]

? are YOU serious ? You're saying his leaving neg WAS justified?

You are wrong, and I got your slam on me the first time. Do you feel better now?

It says "BUY It NOW" NOT "BUY IT AFTER I GET A PIC OF IT IN A HSC"

I'm dead serious. You are obviously being defensive and not seeing my point. I'm saying that YOU were justified in leaving negative feedback. But acting like a 14-year old who needs his mouth washed out with soap did nothing to negate his negative feedback.

Was Shreddermon's negative feedback justified? I'd have to say no. He did hit "Buy it now" which meant he was locked into finishing the deal. But instead of being calm and explain your case you validated his negative feedback with your vulgar tirades.

This all would have been averted had you just said, "Buyer clicked 'Buy it now', tried to renegotiate, but conditions were beyond what I could commit." Or something similar to that. Basically saying that his terms were beyond what was in your auction.

Overall these kind of feedback posts are part of what's wrong with eBay.

[chrisolson]

Does anyone have an "STFU" icon? Or maybe the dead horse?

We've got two people here who are in the wrong, and neither will admit it. Geez I love the interweb...thanks Al Gore...

[shreddermon]

Yep, I was a anal about shipping without a hardshell case. Yep, I assumed a case was included before hitting the BIN. So I am not without any fault here. I've already admitted that.

But would you ship a guitar with a cracked neck without a hard shell case? And without insurance? (BTW - my understanding is UPS will not honor damage claims on guitars unless they are properly boxed and shipped in a hard shell case.) And from from a seller who got tagged with two negs (later withdrawn) recently? And that seller became increasingly belligerent in communications? And who was refusing to provide proof that the things being agreed to outside the auction would actually be done? And, finally, the seller was refusing to provide any alternative options of his own whatsoever?

Nope, when he wouldn't supply a pic - and had absolutely no money or risk to himself - I lost trust that he would follow through on the deal as agreed. And when his notes became full of attitude, I just walked away. I'll gladly take the neg - and my own deserved criticism - than deal with a hot-head like Berg. I thought the risk of getting a broken pile of parts and dealing with a seller who wouldn't refund was way too big. In my limited experience of Ebay deals, sellers with attitudes like Berg's are to be avoided and untrustworthy.

And, oh yeah, Berg's sad story about living in the boonies and how hard it would be to get a case was never mentioned until posted in this thread. If he had asked, I would've had a case shipped to his freakin' door. Or reimbursed him for his time to get one. I was open to alternatives - I repeatedly asked him to offer an option of his own that would be acceptable to him - but got nothing in return.

Oh, and Tim - Like I said, I gladly accept my own deserved criticism in exchange for warning others from dealing with this douche. That's fair. ...But I loved your comment about me "not hurting for guitars". So that's why you thought I was deserving to get ripped off, huh? Or it was more acceptable for me to take that risk than him? That sure says something about why you think I'm more at fault than Berg, doesn't it?

[chrisolson]

Don't worry about it Shred - Berg is proving each time he posts the type of person he is and just reinforces your observations/reservation about his character.

[ADR]

Hey its FRIDAYYYYYYYYYYYYYYYYYYYYY

[shreddermon]

Thanks, Chris. I'm not worried about it at all, actually. I'm perfectly cool with accepting the consequences of my own actions here.

The people who know me and have dealt with me here, know I'm a straight-up honest person to do deals with, anyway. And if I risk losing the trust of a few people who don't know me well enough or haven't dealt with me before, well sure, that's a little disappointing.

But I'll gladly accept that small risk in exchange for warning others against dealing with Bergsheil. That may sound like altruistic cheesemo or whatever, but that IS the whole purpose of why I gave a neg on Ebay and posted bad feedback here. And why I didn't deal with him myself.

[shreddermon]

Oh, and there's more this morning. I'll spare you the details, but probably the most important one to note is that Bergsheil has now filed with Ebay to see if we can mutually agree to withdraw our negatives against each other. ...Just like he pulled with those two other recent bad deals, huh? He also asked me to pull this thread here. (Sorry, Berg. Nope.)

[bergsheil]

Don't worry about it Shred - Berg is proving each time he posts the type of person he is and just reinforces your observations/reservation about his character.

You don't know anything about me.

[bergsheil]

This deal is so simple its stupid. I don't know why some of the people here
can't get it. To those of you who do... THANK YOU. The best course of action is to READ the listing and ask questions FIRST not after you hit the BIN. I have done the same thing on Ebay and realizing my mistake followed
thru with the deal because I hit the BIN.

My character has been called into question on this thread, rightfully,
due to the choice of (words) I used in my Return negative feedback.

I apologize to Shredmon and the members of this forum publicly for my bad choice of words left in my feedback to Shredmon.

Before last week I had 152 positive feedback on ebay with one negative
(the person had a rating of -1 with 2 neg and is no longer an ebay member) and that was 5 years ago. I think having 152 positive feedback
on ebay goes along way toward proving I am an honest ebayer with
a great persona...

[j2379]

shipping a guitar with a cracked headstock without a case.....you should just snap the neck FIRST THEN ship it. it will save you time.

[hippietim]

Oh, and Tim - Like I said, I gladly accept my own deserved criticism in exchange for warning others from dealing with this douche. That's fair. ...But I loved your comment about me "not hurting for guitars". So that's why you thought I was deserving to get ripped off, huh? Or it was more acceptable for me to take that risk than him? That sure says something about why you think I'm more at fault than Berg, doesn't it?

Way to take a phrase out of context Pat and reinterpret the meaning. Nowhere did I imply that you deserved to get ripped off. Let's look at the complete sentence:

"We all know he's not hurting for guitars so he should have used a little restraint and contacted the seller first rather than assume he can get the seller to do things his way."

IOW, don't hit the BIN and assume you can have it your way - it's not like you needed the guitar a day earlier.

[shreddermon]

Alright, Tim. I misunderstood your meaning there. I apologize for that.

I didn't "assume I could have it my way", though. I assumed a HSC was included, but was just an oversight in the listing. I've stated that several times already and admitted it was my bad.

[Spivonious]

Okay, here's my take:

Shredder buys-it-now
Shredder realizes no case is included, offers to pay up front for case and insurance. Just take photo of guitar in case to prove there is a case.
Berg refuses to get a free case in exchange for a photo.
Shredder says okay, what do you suggest then?
Berg acts like pissy 14 year-old.
Shredder says screw this deal and leaves neg feedback.
Berg continues to act like pissy 14 year-old and leaves neg feedback.
Shredder posts here to warn others.

I fail to see why Berg got upset. Shredder offered to send him the money for the case and just wanted the photo as proof it was actually purchased (a very reasonable request imo). At this point, if Shredder backs out, Berg has a free case for his guitar which he can then relist and sell for more money. Chances that Shredder will back out after sending $100 to Berg: zero.