I really never wanted it to come to this point, but apparently Im left with no other choice.
In early April, I decided to buy #1 of 10 Chlorine SL2H off the board owner Jeremy Wagner, aka Sandman0170. I sold my beautiful trans black SL1 to get this guitar, and as soon as I had the money from the sale, it went right to Jeremy.
Here is a link to the auction, however I bought it directly from him through here.
When I got the guitar, I pulled the strings right away and cleaned it up. Was pretty dirty, and alot of the gold hardware was very faded, so I replaced most of it. Once I got it strung up and setup, I found the following problems:
1: The floyd nut moves and creaks because the truss cavity is off center, and the low e side of the nut has nothing to anchor into. I found a piece of dowell wedged in there which was at one point held in by a bit of clearish glue.
2: The rear cover (which wasnt included in the sale) cant be installed when the action is low because the springs will hit it.
3: The floyd sits lower on the high e side when the action is properly set. Almost completley bottomed out in the rout on the high e side.
4: The gold on the floyd is fading on the saddles, though it specifically says in the auction that the Floyd is not worn.
5: The headstock masking job is horrible, the edges of the paint-to binding are not clean at all, can see a bit of wood at one or two small spots.
6: Alot of binding scraping marks on the fretboard mostly by the upper registers, so much so that the serial is very hard to read.
I brought all these issues up once I noticed them, and he apologized and said he never noticed any of the problems I had mentioned. He asked me a few times to try to put the piece of dowell back in with Gorilla glue, but I didnt want to take that rout. I tried fixing it the right way, but there just wasnt enough wood to hold.
I said that I really didnt want to give it up if I didnt have to on 5/3. After a few messages back and fourth, on 5/6 I said Id like a refund, and he could sent it in for the warranty work, and that if he wanted, I would buy it back once it was completed. He stated that he wouldnt be able to refund me until mid-late June, and on 5/8 I replied that if he would like to have the warranty work done while he was saving for my refund, and if it was done in a timely manner, I would keep the guitar.
Fast forward a month and a half, no progress. So I send a message asking for my refund and that would send it back on my dime. Only then did he ask me to bring it to an authorized repair place... almost 2 months later. I replied that I couldnt do it, the closest one is 40 minutes, and with gas and time, I had no interest, I had waited long enough. I didnt pay $1520 for a guitar with issues. I was then told that he couldnt refund me because supposedly had said I DIDNT want a refund and I wanted it fixed. That wasnt the case, and I promptly responded with quotes from PMs on the above listed dates.
That was on the 19th. He never responded to that PM. I then noticed that he blocked my AIM screen name, although I had only talked to him two or three times at the beginning of the deal. Obviously someones trying to avoid me. I sent one last PM Monday night asking if he planned to follow through... no response.
Sure, theres usually two sides to every story. But the fact is, I have been MORE than patient and understanding throughout this whole ordeal. I overlooked the fact that he claimed he didnt notice any of these problems with the guitar. I waited patiently, going sometimes over a week without any communication. I even offered to let him have it fixed in a reasonable amount of time. But apparently none of that mattered.
So here I sit with a $1500 guitar which is pretty much useless. I spent twice the amount on this guitar that I ever had before... I always wanted one since I first came to the JCF and saw them. And now, just looking at it makes me sick. I havent played the guitar for more than 5 minutes in the past two months. I sold an amazing SL1 in hopes of getting one of my dream guitars, and this is what Im left with. Had I known the condition of the guitar before hand (even though I asked before buying it), I wouldnt have done it. Thanks alot, man, thanks alot.
In early April, I decided to buy #1 of 10 Chlorine SL2H off the board owner Jeremy Wagner, aka Sandman0170. I sold my beautiful trans black SL1 to get this guitar, and as soon as I had the money from the sale, it went right to Jeremy.
Here is a link to the auction, however I bought it directly from him through here.
When I got the guitar, I pulled the strings right away and cleaned it up. Was pretty dirty, and alot of the gold hardware was very faded, so I replaced most of it. Once I got it strung up and setup, I found the following problems:
1: The floyd nut moves and creaks because the truss cavity is off center, and the low e side of the nut has nothing to anchor into. I found a piece of dowell wedged in there which was at one point held in by a bit of clearish glue.
2: The rear cover (which wasnt included in the sale) cant be installed when the action is low because the springs will hit it.
3: The floyd sits lower on the high e side when the action is properly set. Almost completley bottomed out in the rout on the high e side.
4: The gold on the floyd is fading on the saddles, though it specifically says in the auction that the Floyd is not worn.
5: The headstock masking job is horrible, the edges of the paint-to binding are not clean at all, can see a bit of wood at one or two small spots.
6: Alot of binding scraping marks on the fretboard mostly by the upper registers, so much so that the serial is very hard to read.
I brought all these issues up once I noticed them, and he apologized and said he never noticed any of the problems I had mentioned. He asked me a few times to try to put the piece of dowell back in with Gorilla glue, but I didnt want to take that rout. I tried fixing it the right way, but there just wasnt enough wood to hold.
I said that I really didnt want to give it up if I didnt have to on 5/3. After a few messages back and fourth, on 5/6 I said Id like a refund, and he could sent it in for the warranty work, and that if he wanted, I would buy it back once it was completed. He stated that he wouldnt be able to refund me until mid-late June, and on 5/8 I replied that if he would like to have the warranty work done while he was saving for my refund, and if it was done in a timely manner, I would keep the guitar.
Fast forward a month and a half, no progress. So I send a message asking for my refund and that would send it back on my dime. Only then did he ask me to bring it to an authorized repair place... almost 2 months later. I replied that I couldnt do it, the closest one is 40 minutes, and with gas and time, I had no interest, I had waited long enough. I didnt pay $1520 for a guitar with issues. I was then told that he couldnt refund me because supposedly had said I DIDNT want a refund and I wanted it fixed. That wasnt the case, and I promptly responded with quotes from PMs on the above listed dates.
That was on the 19th. He never responded to that PM. I then noticed that he blocked my AIM screen name, although I had only talked to him two or three times at the beginning of the deal. Obviously someones trying to avoid me. I sent one last PM Monday night asking if he planned to follow through... no response.
Sure, theres usually two sides to every story. But the fact is, I have been MORE than patient and understanding throughout this whole ordeal. I overlooked the fact that he claimed he didnt notice any of these problems with the guitar. I waited patiently, going sometimes over a week without any communication. I even offered to let him have it fixed in a reasonable amount of time. But apparently none of that mattered.
So here I sit with a $1500 guitar which is pretty much useless. I spent twice the amount on this guitar that I ever had before... I always wanted one since I first came to the JCF and saw them. And now, just looking at it makes me sick. I havent played the guitar for more than 5 minutes in the past two months. I sold an amazing SL1 in hopes of getting one of my dream guitars, and this is what Im left with. Had I known the condition of the guitar before hand (even though I asked before buying it), I wouldnt have done it. Thanks alot, man, thanks alot.
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