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Making sure Jack the Cat doesn't become American Airlines' broken guitar - Dallas Mor

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  • Making sure Jack the Cat doesn't become American Airlines' broken guitar - Dallas Mor



    Making sure Jack the Cat doesn't become American Airlines' broken guitar
    Dallas Morning News (subscription) (blog)
    In addition to being good for the cat, that's also good corporate policy if a company doesn't want to wind up like United Airlines, excoriated a couple of years ago for breaking a guy's guitar in 2008 and initially not showing much concern about it. ...

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