Fuck me guitar center...

[coloradoman25]

so as if the issue with the mark V head wasnt enough here we go.

The first ibanez that showed had the wrong case and bar. They tell me they will find the case and send it to me but I have heard nothing, along with that shitty packing cost me some chips as the trem bar floated around the case. I can fix that but wtf...Manager says he will take care of me on it today so I wait for the call.

During the same time I order the other Prestige thru them shipped to me. They promise this one will have a fresh set up some extra strings for the issue yadda whatever. I know im gonna redo the setup anyway but its nice to play it outta the box for a bit.

So still waiting on the case etc for the other one the new one arrives today...with a nice inspection card stating it was all checked over...in fuckin july...and has been on the floor since...they didnt even wipe it down came complete with a broken string and no extras and of course not a gauge I use so I have no extras and couldnt get out to get any since it was late when I finally got into checking it out.

over 1700 on 2 guitars plus the head not to mention the bugera and other shit i bought from them. You think they could place a little attention to detail especially when the other one just had so many issues.

I didnt ask for any money back on the damaged one just the right case etc and of course im getting ignored. I just finally called to check in with them and this guy was supposedly gonna call me today...on his day off...great service.

[Rsmacker]

Why should they care, they already have your money? Up yours matey, thank you for your order, drive thru.

Write some serious letters to the Managing Director telling him what a cunt he is, and what you want from him by way of recompense. Ringing them does nothing, create a paper trail which leads across the MD's desk. He has nothing better to do all day than try and pork his secretary, have nice long lunches, and scratch and sniff his balls (which actually is just the kind of job I'm after, to be honest) - when he gets a letter of complaint, he gets a little bit of excitement and gets to pretend he's going undercover, back to the shop floor, feet on the ground, all that bullshit. The local manager just gets your complaint along with the rest of the shit he has to deal with daily, he doesn't really give a toss.

It might get you nowhere, but it gives you an enormous sense of well-being when you inform some puffed up, slack-jawed cuntbubble, sitting behind his $1000 desk, that his breath stinks of dog cum and that his wife is a fat triple-chinned peroxide pig (as they invariably are, so experience tells me. Chances are you will hit the target), being gang-banged by the Mexican gardeners from next-door while he is sitting at work keeping her in crisps and chips. You can almost feel it in The Force when they open the letter, you know that they are sitting there wondering WTF they have done to warrant such abuse. Sometimes they then go out of their way to put it right (like the nice people at Amazon who have caused me to backtrack TWICE from outright abuse by going over and above in the name of Customer Service).

I'd be happy to do this for you, on a strictly no-win, no-fee basis, which also means you have to take responsibility for any offence caused by my letters, or any criminal laws broken by said writings. (I always try to make sure no threats are made, nor offences committed, but occasionally people do go off at the deep end. Like, for example, when you suggest they look like they interfere with children - No crime, M'lud, just personal conjecture, but there's always the odd obscure law that might be contravened by such jolly missives)

[MikeStrat]

I don't deal with GC very much but every time I do it's a cluster fuck. Most of those guys don't have a clue and they don't give a shit. I've had similar experiences with Sam Ash. They seem cool when talking to them but when it's time to follow through on the transaction, they fall apart. It's really pathetic.

[dvscool]

I'd fuckin send that shit back dude....it’s called...”accountability” and its clearly lacking in this scenario.

You’re actually doing them a favor by sending it back. The idea being, they improve their workflow and this shit doesn’t happen.

[Sephiroth]

1. go to store

2. play "sweet child o' mine," "smoke on the water," "jump in the fire," and "stairway to heaven" until they give in and fix the mess

[dvscool]

1. go to store

2. play "sweet child o' mine," "smoke on the water," "jump in the fire," and "stairway to heaven" until they give in and fix the mess

+1

dude...hes right...that shit WILL work....

[straycat]

Go in and shit on the floor that will get their attention.

[RacerX]

2. "jump in the fire,"

Is that a thing now? I wouldn't mind hearing that one!

[toejam]

Is that a thing now? I wouldn't hearing that one!

Wouldn't hearing be required?

[Sharkfin]

Go in and shit on the floor that will get their attention.

[RacerX]

Wouldn't hearing be required?

Ya got me; see above

[toejam]

I knew what you meant. I wouldn't mind hearing it, either. I haven't set foot in a GC or SA in years, so I don't know what the kids are playing in there these days!

[Cygnus X1]

Last edited by RacerX; Today at 06:12 PM. Reason: Fuck Toejam



Hey, you spelled "toejam" wrong.
Improper capitalization, 5 yard penalty.

[coloradoman25]

LOL So the manager contacted me today and apparently homie that I was dealing with was a fill in. They are overnighting me a new prestige case a bunch of strings and refunding 100$ for the issue as well as sending me a new Edge Trem bar. Plus they let me keep the tweed case.

I truly am stunned they did anything. But hell ill take it and really appreciate it.

[Sephiroth]

Is that a thing now? I wouldn't mind hearing that one!

Eh. I've heard it a few hundred times