Ok, as hinted in another thread, about a month ago I swapped my nVidiot GeeFarce video card for an ATI All-In-Blunder because I wanted the vidiot capture capabilities. The nVidiot was in the board when I installed XP (which was bought for and installed only on this one computer), so when I put the ATI card in, XP said I had to re-activate it online because it was a major hardware change.
I mean, I could understand if I had swapped the system drive or motherboard, but good God, it's a video card - does changing the strings on my guitar void my warranty as well? What about changing the ink cartridge in my printer - will I have to buy a new printer to go with the new cartridge?
I guess I didn't click the ReActivate popup (or it freaked out) because I didn't hear anything from it until last night when I swapped the original CDRW for a DVDRW drive (another issue with this computer - the sound card, an SB Live, only has THREE audio connection jacks - Aux, Telephone, and Digital - no Main/CD jack, which means the only way to get audio is to only have EITHER the CD or DVD drive, not both - at least until I can score an SPDIF cable). Anyhoo, so I get the DVD drive all hooked up and here comes that popup again, but this time it tells me I have 3 days to activate XP [img]graemlins/brow.gif[/img]
So I go through the built-in reactivation sequence, but I get a message saying I've exceeded the allowable number of registrations, and I should buy a new Key (read: copy of the cd, for $100+shipping) [img]graemlins/brow.gif[/img]
So, I called the Customer Disservice number after a few more attempts, and got to speak to their automated dumb blonde.
After having a one-sided argument with their automated teller who first told me she couldn't help me because I was not using Terminal Server or doing a Volume License deal (because I said I was not in front of my computer while on the phone), I engaged in another round of Artificial Intelligence bashing, but said "yes" instead of "no" (why it fucking mattered, I cannot understand).
So then we get to the part of "Please recite your Installation ID one group at a time", which I did: "Sorry, I don't understand. Please recite your Installation ID number, or enter it on your telephone keypad. If you need help, press 1".
Just my dumb luck, the first number of my ID starts with "1" [img]graemlins/brow.gif[/img]
So I recite it again in my clearest-possible voice (despite the fact I've been fighting some sort of flu that's going around right now which is screwing up my voice, plus I've been up for 16 hours. "Sorry, I don't understand. Please blah fucking blah" so I jump ahead of her and start punching the million-digit number into the keypad. After the first section, I hear a magical tone and "Ok, now the second group", and on and on and on until I finally go to the last group of numbers.
Wait for the drumroll and she says....."Sorry, reactivation has failed. Please stay on the line while I connect you to Technical Support" in fucking INDIA! [img]graemlins/brow.gif[/img]
So after enduring their soft piano Muzak (obviously selected to calm down irate callers before they get the chance to chew someone's ass - which pissed me the hell off) Hadji finally answers the phone, and asks the usual questions, to which I basically let him know that all I did was switch two pieces of secondary hardware and the OS was only installed on one computer.
After getting the [img]graemlins/bs.gif[/img] from Rosie the Robot about not being in front of the computer and its taunting activation code screen, I decided to play it safe and tell him the same lie (read: "yes, I can see the pretty blue screen with the 4000 white boxes requesting a 200 digit number each") he proceeds to recite a series of activation numbers.
Once I get them all written down, he says to click "Next" and let him know if it worked.
So I lie again and ask him to hold on because someone's at the door. He agrees politely (poor guy) and says he'll stay on the line.
Hey, it's an 888 number which means Billy pays for it [img]images/icons/grin.gif[/img]
So I dash to the back of the house and enter my newly acquired authorization code and I get the All Clear then dash back up front, apologize for the delay, and let him know it did work, thanks a lot, have a nice day, and hang up.
Whoever thought that shit up should be forced to walk to everyone's house who needs to reactivate XP and do it manually.
Newc
I mean, I could understand if I had swapped the system drive or motherboard, but good God, it's a video card - does changing the strings on my guitar void my warranty as well? What about changing the ink cartridge in my printer - will I have to buy a new printer to go with the new cartridge?
I guess I didn't click the ReActivate popup (or it freaked out) because I didn't hear anything from it until last night when I swapped the original CDRW for a DVDRW drive (another issue with this computer - the sound card, an SB Live, only has THREE audio connection jacks - Aux, Telephone, and Digital - no Main/CD jack, which means the only way to get audio is to only have EITHER the CD or DVD drive, not both - at least until I can score an SPDIF cable). Anyhoo, so I get the DVD drive all hooked up and here comes that popup again, but this time it tells me I have 3 days to activate XP [img]graemlins/brow.gif[/img]
So I go through the built-in reactivation sequence, but I get a message saying I've exceeded the allowable number of registrations, and I should buy a new Key (read: copy of the cd, for $100+shipping) [img]graemlins/brow.gif[/img]
So, I called the Customer Disservice number after a few more attempts, and got to speak to their automated dumb blonde.
After having a one-sided argument with their automated teller who first told me she couldn't help me because I was not using Terminal Server or doing a Volume License deal (because I said I was not in front of my computer while on the phone), I engaged in another round of Artificial Intelligence bashing, but said "yes" instead of "no" (why it fucking mattered, I cannot understand).
So then we get to the part of "Please recite your Installation ID one group at a time", which I did: "Sorry, I don't understand. Please recite your Installation ID number, or enter it on your telephone keypad. If you need help, press 1".
Just my dumb luck, the first number of my ID starts with "1" [img]graemlins/brow.gif[/img]
So I recite it again in my clearest-possible voice (despite the fact I've been fighting some sort of flu that's going around right now which is screwing up my voice, plus I've been up for 16 hours. "Sorry, I don't understand. Please blah fucking blah" so I jump ahead of her and start punching the million-digit number into the keypad. After the first section, I hear a magical tone and "Ok, now the second group", and on and on and on until I finally go to the last group of numbers.
Wait for the drumroll and she says....."Sorry, reactivation has failed. Please stay on the line while I connect you to Technical Support" in fucking INDIA! [img]graemlins/brow.gif[/img]
So after enduring their soft piano Muzak (obviously selected to calm down irate callers before they get the chance to chew someone's ass - which pissed me the hell off) Hadji finally answers the phone, and asks the usual questions, to which I basically let him know that all I did was switch two pieces of secondary hardware and the OS was only installed on one computer.
After getting the [img]graemlins/bs.gif[/img] from Rosie the Robot about not being in front of the computer and its taunting activation code screen, I decided to play it safe and tell him the same lie (read: "yes, I can see the pretty blue screen with the 4000 white boxes requesting a 200 digit number each") he proceeds to recite a series of activation numbers.
Once I get them all written down, he says to click "Next" and let him know if it worked.
So I lie again and ask him to hold on because someone's at the door. He agrees politely (poor guy) and says he'll stay on the line.
Hey, it's an 888 number which means Billy pays for it [img]images/icons/grin.gif[/img]
So I dash to the back of the house and enter my newly acquired authorization code and I get the All Clear then dash back up front, apologize for the delay, and let him know it did work, thanks a lot, have a nice day, and hang up.
Whoever thought that shit up should be forced to walk to everyone's house who needs to reactivate XP and do it manually.
Newc
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