Need virus help

[donf]

Can any of you computer gurus help me out with a problem. I have a laptop that keeps popping up a Symantec message showing a virus. This virus seems to be an old virus (2003), but damn if I can't get rid of it. The name of the virus is Backdoor.IRC. I've tried using Symantec, Spybot, Adaware, Microsoft Anti-Spyware and I still can't get rid of it.

A Symantec window keeps popping up saying;

Symantec Anti-Virus Notification
Scan type: realtime protection scan
Virus name: BACKDOOR.IRC.BOT
File: C:\WINNT|SYSTEM32\.exe
Location: C:\WINNT\SYSTEM32
Computer: XXXX
User: System
Action taken: Clean Failed; Quarantine failed; Access denied
Date: 17 Jan 2006

This is slightly pissing me off. I've looked on line at the type of virus it is, but nothing seems to clean it. Some of the programs I run, show it as being virus free, but this window keeps popping up.

I have updated all the virus protection programs that I've mentioned to the latest update.

Any suggestions?

Thanks

[Cleveland Metal]

Re: Need virus help

You have tried this?

http://securityresponse.symantec.com...aladinz.g.html

Seems there are quite a few variations on the name with different suffixes tho...

[donf]

Re: Need virus help

I'll give it a try! [img]/images/graemlins/wink.gif[/img]

[Cleveland Metal]

Re: Need virus help

THIS sounds like the right suffix (BOT), may be the same removal as the first though... I'd try this one.

http://securityresponse.symantec.com...r.irc.bot.html

[donf]

Re: Need virus help

Ok I'll give that one a try. They look a little complicated, so I'm gonna bring it into my IT specialist at work to give it a try.
Thanks again [img]/images/graemlins/toast.gif[/img]

[OnlineStageGear]

Re: Need virus help

If that doesn't work, reboot in safe mode and do a full scan.

Matt

[donf]

Re: Need virus help

Will try also

Thanks Matt, Cleve