Originally posted by RobRR
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357 is at it again!!!
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This is just funny, I think...
Hey all...during the course of the weekend, this forum was hacked twice by a person in California, logging in as me, claiming to be me.
If anybody read statements from me that appeared derogatory towards anyone, especially 357 Customers, please disregard. They were NOT made by me.
I would have never made those statements. I think you all know how much your business is appreciated!!!!
Thanks very much!!!!!!!!!!!!
Have a great week!
THE REAL CHAD!
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Chad Dyer
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Damn, if this just doesn't piss you off! I guess there were site admins from bls.net, guitars101 and a few others on the phone call with Daniel. And, still nothing appears to be happening with the guitars.
With this post, I will relay to you all, the information that has been provided to myself, skulldragon, Stroker, and JackCrowe; in a nearly two hour phone call with Daniel Baugess, owner and President of 357 Customs.
If I miss something, there is a very strong chance that one of the othe guys can back fill that information. This call was nearly two hours long, so I may not dump it all at once.
That being said, you may not like what I have to say for a couple reasons. It is going to be enough to convince you to stay in the deal, get out, or say that it still is not enough information for you. All reactions are perfectly fine.
So with that being said, I'll get started.
First, Daniel was pressed time and time again to get himself to personally make a statement on the status of the deal as represented by 357 Customs. Unfortunately, Daniel was unwilling to make an official statement. He absolutely insisted that if I have a question or concern that I could call him, 30x a day if I needed to. So there you have your answer on the official word flowing from 357 Customs. It is not going to happen at this time.
Next, we are to "negate" whatever Chad Dyer says about this deal, period. He is not to speak on behalf of 357 or this deal. He also again, contradicted much of what Chad has said thus far. That is an issue that we can beat ad naseum, but it is not worth doing at this juncture.
The only new information that we were able to get out of the call is this:
1. ALL MP4 players have been ordered.
2. NOT all of the guitars have been ordered.
3. All "orders" should be filled by next Friday. An "order" is your "die cast" and your "gift certificates", NOT guitars. 357 is sticking to the "free" guitar line... (another topic of discussion because this is their "out" if they choose not to fulfill) If you do not have your "order" by next Friday, send an email to the same email address that we've been told to use, OVER AND OVER again. Roll Eyes
4. Daniel would not commit to saying when the guitars would all be ordered, period.
5. Daniel would not address where, or what the money for the orders was used for thus far.
6. Daniel would not state why all of the guitars have not been ordered yet.
7. 357 will NOT be paying the VAT or brokerage fee on guitars for our overseas friends, nor would he issue a declared value
8. Daniel would not comment on where the "hold up" has been in this process, despite being told by Chad that Epi was holding the order up, or that EMG sent out defective pickups. His reason for refusing to state where the "hold up" was the "SDMF" ethos, or honor code... Thinking
9. Zakk did not endorse this deal, nor does he know anything about it, at this point...
10. Chad stated that those who have been "supportive" of him and 357 would "rewarded' for their loyalty". Which inferred some sort of prize, or "extra" for those that have been quiet. Daniel stated that is patently not true, and that he is not "rewarding" anyone with anything. I believe this statement has been removed from .com
11. He would not address why the credit cards were charged prior to the items shipping, and offered no reason for the issue.
So that is a summary of what we now know. If I missed something, I think that the guys will be able to help.
So before you harp on me saying that I've got nothing new, and you may be right; realize that the situation is what it is. The VERY FIRM stance of 357 is, IF YOU DO NOT LIKE IT, CANCEL YOUR ORDER. Daniel made that VERY clear. We all pushed for him to take more of an active role, and for him to be more forthcoming, but this is all we could get right now.
Remember, it was not just me on the call this time. We had two of the BLS.net mods, a mod from guitars101, and a respected member who has been involved; all on the call. They heard what I heard.
So what is next? We are going to figure that out. We do not want to tell everyone to bail on the deal, but if you're that upset, then it is your only option. If enough bail, then the deal will die. We obviously do not want that.
357 was not hesitant about telling you to get your money back if you do not like it. Thats that. They do not know, and will not guestimate when the guitars are coming. The MP4 players SHOULD start arriving next week if what Daniel said is true.
We can only tell you what he said, we cannot force him to do anything. You are now armed with some more information on which to act accordingly. You know that the guitars have not all been ordered, you know the MP4's have, among other things. You also know that Zakk does not know.
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Maybe Zakk was not involved in this deal, but he has to know. How could he not know it's all over his forum, you think he would have people looking into his best interest for him. (Hopefully not just Chad)
I think what he is really trying to do is remove any blame from Zakk, which I would say is a smart thing to do for both Zakk and 357. The last thing they wan't to do is piss Zakk off. Then you will have somebody with enough pull to get answers to the questions everybody has, and can afford to turn this into a legal matter.Damn, I love this Interweb.
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Maybe Zakk was not involved in this deal, but he has to know. How could he not know it's all over his forum, you think he would have people looking into his best interest for him.
If I ask for a refund, do I have to pay for the diecast to be shipped back?
Just noticed the 357 Customs Questions site on the BLS forum has been emptied of posts. I don't like the turn things have taken in the past few weeks. In light of the post of the conversation with the owner of 357 today, the situation is starting to look grim.
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Daniel Baugess, owner and President of 357 Customs, has to be one of the biggest pricks known to business. How the fuck can he say, basically I will not say how many guitars and when they will be ordered. What the fuck is that I think this dude is holding our money as long as he can and making interest and hopes many opt out and he still makes money after finding out he got way in over his head on the Free Guitars deal. I really wonder if this stooge is smart as a Fox now. Jack.
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